I've been buying parts for all of my Honda cars since this location was opened. The parts department folks are very friendly and professional. I give them high marks.
But, the issue at this dealership is the new car sales staff that negotiates the purchase price with it's customers. There is a reason they receive so many complaints and very low rating from many customers or potential customers.
My recent experience, I try to buy locally to support my community and give them the benefit of the doubt. Their sales negotiating team member started by quoting a price $10,000 above MSRP. His reasoning was the additional cost of all the extras added. That's 50% above the MSRP sticker price. I did my homework, so I wasn't fooled by this scamming tactic. I bided closer the Invoice cost, which they do not list. So, there was never going to be a deal. I just walked away.
I've lived in this community for more than 50 years. My strong words of advice, stay away from these scam artist at Elk Grove Honda. I recommend buying a new car at Roseville Auto Nation, it's worth the extra drive. That's where I purchased my new Honda, close to my original asking price.