Elk Grove Honda

Bait and Switch Watch for discrepancy between price they give you over the phone and what they say when you get there. At closing if you want to go to DMV to r Watch for discrepancy between price they give you over the phone and what they say when you get there. At closing if you want to go to DMV to register your own new car; they may tell you that is not permitted. $185. But I bought it anyway, end of the year model and price was low. More

Avoid Elk Grove Honda I tried to buy a 2017 Honda CRV LX from Elk Grove in June 2017. I made a reasonable out-the-door offer for a 2wd. The salesman (Smith) and his manag I tried to buy a 2017 Honda CRV LX from Elk Grove in June 2017. I made a reasonable out-the-door offer for a 2wd. The salesman (Smith) and his manager straight up rejected my offer without ANY further negotiation. If you cannot and will not negotiate with a given offer then you have no business to be in the sales world. I took my money elsewhere and am now a happy owner of a CRV. More

Horrible Scamming salesmen They will try to lie and bully you, do not go here! They lied to me about my credit score, fortunately I knew all three were over 700. Downright ru They will try to lie and bully you, do not go here! They lied to me about my credit score, fortunately I knew all three were over 700. Downright rude. More

Absolutely terrible We bought our Honda at Elk Grove Honda they said they would give us tires if we service the car there their service department was full so they sent t We bought our Honda at Elk Grove Honda they said they would give us tires if we service the car there their service department was full so they sent this over to Mel Rapton Honda then when it came time to get our tires they said that we used another dealership even though they sent us over to Mel Rapton because they were too full so they would not fulfill their promise even though we get everything else we could it wasn't our idea to go to Mel Rapton do not go for their lies about getting tires. More

The nicest people. Had the best experience buying my "new" used Honda Civic. Dean was the best. Knowledgeable, quick, and gave me a price of anyone in the area. Had the best experience buying my "new" used Honda Civic. Dean was the best. Knowledgeable, quick, and gave me a price of anyone in the area. More

Scam Artist I've been buying parts for all of my Honda cars since this location was opened. The parts department folks are very friendly and professional. I give I've been buying parts for all of my Honda cars since this location was opened. The parts department folks are very friendly and professional. I give them high marks. But, the issue at this dealership is the new car sales staff that negotiates the purchase price with it's customers. There is a reason they receive so many complaints and very low rating from many customers or potential customers. My recent experience, I try to buy locally to support my community and give them the benefit of the doubt. Their sales negotiating team member started by quoting a price $10,000 above MSRP. His reasoning was the additional cost of all the extras added. That's 50% above the MSRP sticker price. I did my homework, so I wasn't fooled by this scamming tactic. I bided closer the Invoice cost, which they do not list. So, there was never going to be a deal. I just walked away. I've lived in this community for more than 50 years. My strong words of advice, stay away from these scam artist at Elk Grove Honda. I recommend buying a new car at Roseville Auto Nation, it's worth the extra drive. That's where I purchased my new Honda, close to my original asking price. More

Below average customer service but competitive prices I found their online service to be quick and helpful. They provided competitive quotes which initially brought us into the delearship. However the I found their online service to be quick and helpful. They provided competitive quotes which initially brought us into the delearship. However the manner of negotiation was unfriendly. Fortunately that led us to another delearship which had great service. More

Worst service This dealer is bad. Their pricing is high and if you go for financing they will rip you off with overcharging. Beware of them!! Went to Maita Honda an This dealer is bad. Their pricing is high and if you go for financing they will rip you off with overcharging. Beware of them!! Went to Maita Honda and wow what excellent service and low pricing More

SCAM!!! BEWARE!!! Biggest crooked. FRAUUUDDDDDDDD.Worst possible sales and service dealership. do not deal with them at all. Mark ( finance manager) will trap you in a Biggest crooked. FRAUUUDDDDDDDD.Worst possible sales and service dealership. do not deal with them at all. Mark ( finance manager) will trap you in a bunch of crap and put you in the high interest rate loan. they always mis-sell their auto loans. mark will tell you if you buy gap insurance and 5-year maintenance and tire contract, the interest rate will be 2.99%, if you do not buy that crap, your rate will be 9.99%. if you get trapped in that 5-year maintenance and tire contract, they will rip you off. when I asked them to replace my honda accord tires under the contract, they right away refused it making a bunch of excuses. now I have to run around to get my tires replaces and I have to go to court to get the contract enforced. they are a big SCAM. PLEASE BEWARE. More

Horrid!!! Gil from the internet department was WONDERFUL!!! However, the customer service after that was horrid. When it was time to sign the contract they had Gil from the internet department was WONDERFUL!!! However, the customer service after that was horrid. When it was time to sign the contract they had spelled my name incorrectly so we fixed it right then and there. I received a call 2 days after saying they had made a mistake, so my co-signer and I had to go back in and fix it. Which wasn't a problem people make mistakes and I understand that. My registration comes in the mail and I didn't care to look at it because we had taken care of the problem.Well a couple days later I had to look at my registration for some reason and noticed my name was spelled so wrong it was ridiculous. I call Elk Grove Honda right then and leave a message for the DMV clerk. I waited a while and hear nothing - I called again same thing happened. So now I feel like I have no choice but to go in and talk to someone face to face. The DMV clerk isn't there on weekends so I leave a message with the receptionist. I wait 2 weeks or so and here nothing! At this point I am more than irritated with this place! C'mon people! Get it together! I leased my car in AUGUST 14 and it is now DECEMBER 14! I call and ask for the DMV clerk one more time- of course she calls in sick that morning so I ask to speak with a manager and I got hung up on. I re-call and ask for the GM. I spoke with Maggie Tadlock she seemed nice and sounded like she was going to handle the problem. She told me should call me back that day and I asked her to leave me a voicemail that I would be at work. Mind you that was Weds morning at 10, it is now Saturday. Next time I want to lease a car or buy one again, I won't even consider Elk Grove Honda. I don't like to be THAT customer but this is sooo ridiculous! More