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Elk Grove Hyundai - Service Center
Sacramento, CA
135 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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135 Reviews of Elk Grove Hyundai - Service Center
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January 24, 2024
Kellie in service was absolutely amazing, kept me up to date via text on my vehicle’s progress and gave me detailed information on what was being done to get my car back on the road in better shape. date via text on my vehicle’s progress and gave me detailed information on what was being done to get my car back on the road in better shape. More
by ernursejude
Employees Worked With
Kellie
Helpful January 23, 2024
Dominic squeezed me in without an appointment after my Ioniq 5 battery wouldn’t start my car. The team there did a diagnosis and replaced it under warranty. I was so happy they could fit me in. All my Ioniq 5 battery wouldn’t start my car. The team there did a diagnosis and replaced it under warranty. I was so happy they could fit me in. All my previous service appointments have been the same great quality. I’m extremely happy with the service team here. Five stars!! More
by Charley
Employees Worked With
Dominic
January 03, 2024
If you have a 2011-2022 hyundai or Kia, do not waste your time getting the "free security update upgrade". It's a sham, scam, fugazi, serves no purpose but to appear as if the consumer matters. We had it ins time getting the "free security update upgrade". It's a sham, scam, fugazi, serves no purpose but to appear as if the consumer matters. We had it installed by service here. Was told our car cant be stolen. Our car was stolen again. After towing it to the service dept after the 2nd theft, since they "hadn't seen this happen", the service Mgr Jerry reported to us that the upgrade they installed was working. That it does not in any way, guarantee your car wont be stolen. SMH. Then passed the buck to Hyundai of America, corporate office who then passed the buck to the pending class action lawsuit, rendering us carless. And that, is why you shouldn't waste your time. Sell or surrender the car for peace of mind or end up having it stolen again like ours. Shame on you all. More
by Sellyoursonata
Employees Worked With
Jerry Eastman
November 14, 2023
Always make you feel welcomed! A pleasure to do business with. The service department has great customer service with friendly employees 👍!! A pleasure to do business with. The service department has great customer service with friendly employees 👍!! More
by happime
Employees Worked With
Reggie( sorry don't know his last name) and the cashier are great!!
November 10, 2023
I recently had the pleasure of going to Hyundai in Elk Grove for my car maintenance appointment, and I couldn't be more satisfied with my experience. Upon arriving at the service center, I was greeted by Grove for my car maintenance appointment, and I couldn't be more satisfied with my experience. Upon arriving at the service center, I was greeted by a friendly and knowledgeable staff member, Asjah. She took her time to address all of my questions with patience and honesty. And also, she didn't make me feel pressured to perform unnecessary maintenance or repairs, which is why I believe Asjah stands out from the crowded for her integrity and dedication to providing excellent customer service. I will definitely be returning for all my future car maintenance needs!! More
by Chinwendu
Employees Worked With
Asjah
