Back

Elk Grove Hyundai - Service Center

Sacramento, CA

4.6
132 Reviews

132 Reviews of Elk Grove Hyundai - Service Center

Sort by
April 19, 2024

This dealership is has excellent customer service and are knowledgeable with cars! Very friendly too More

by Ncenteio67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amareia Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Elk Grove Hyundai responded

Thank you for the great review. We look forward to seeing you again at Elk Grove Hyundai!

April 19, 2024

Been doing business with this dealership since 2010 and won't go anywhere else. They're the BEST!!! More

by orozco.maureen1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Eastman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Elk Grove Hyundai responded

We are glad to hear that our team provided excellent service. Thanks for choosing Elk Grove Hyundai!

March 25, 2024

Vehicle stores no error codes; dealer charges $225 for diagnostics. Of what - computer tells nothing! What the xxxx they diagnosing? Then I’m told if warning light comes on again, immediately bring v More

by dhud99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not interested
Mar 26, 2024 -

Elk Grove Hyundai responded

I'm sorry to read about your frustrations with the diagnostic process and communication from our service department. We aim for transparency in all we do, so it's disappointing to see that this was not reflected. I'd like to personally assist with any outstanding issues or concerns you may have. If you're open to it, please reach out directly. Thank you, Jerry Eastman - Service Manager - (916) 427-1234 X1015

March 22, 2024

Reggie did an outstanding job of assessing the problem and how to get it resolved in a timely manner. He is a professional. More

by ezra1052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Mar 22, 2024 -

Elk Grove Hyundai responded

We're glad to know Reggie was able to help resolve your issue in a timely manner at Elk Grove Hyundai. Thanks for recognizing his professionalism and leaving us this positive review!

March 19, 2024

Great service,good customer attention ,Reggie from the service department goes above and beyond, ,he is very helpfull More

by Willie W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald
Mar 20, 2024 -

Elk Grove Hyundai responded

Willie, we're delighted to know that Reggie provided you with excellent service at Elk Grove Hyundai. We appreciate your kind words and look forward to serving you again in the future!

February 22, 2024

I had a great experience with Dominic at Elk Grove Hyundai with no pressure and quick service More

by billingsjoseph269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Nnamani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Elk Grove Hyundai responded

We are so glad that Dominic delivered a top-notch service experience! Thank you for choosing Elk Grove Hyundai and for sharing your positive feedback. Safe travels down the road!

February 16, 2024

I like the place looks nice and clean and I feel very comfortable with my experience thank you More

by Avendanoclara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Nnamani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Elk Grove Hyundai responded

Thank you for your kind words about our immaculate facilities and easygoing approach. We appreciate your support and hope to see you again down the road. Safe travels, from all of us here at Elk Grove Hyundai!

January 24, 2024

Kellie in service was absolutely amazing, kept me up to date via text on my vehicle’s progress and gave me detailed information on what was being done to get my car back on the road in better shape. More

by ernursejude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellie
Jan 24, 2024 -

Elk Grove Hyundai responded

We're delighted to know that Kellie provided you with excellent service and kept you well informed about your vehicle's progress at Elk Grove Hyundai. We appreciate the feedback!

January 23, 2024

Dominic squeezed me in without an appointment after my Ioniq 5 battery wouldn’t start my car. The team there did a diagnosis and replaced it under warranty. I was so happy they could fit me in. All my More

by Charley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Jan 23, 2024 -

Elk Grove Hyundai responded

Charley, it's great to know Dominic and our team at Elk Grove Hyundai were able to assist you promptly with your Ioniq 5 battery issue. We're here for all of your service needs! Thanks for the five stars!

January 19, 2024

I went with my wife to have service on her vehicle. Everyone was very professional. I would recommend others. More

by Ronaldacrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asjah - Excellent service
Jan 19, 2024 -

Elk Grove Hyundai responded

Ronald, we're glad to know you and your wife had a positive experience at Elk Grove Hyundai. Thanks for recommending us!

1
...