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Elk Grove Subaru

Elk Grove, CA

4.6
1,784 Reviews

8581 Laguna Grove Dr

Elk Grove, CA

95757

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1,784 Reviews of Elk Grove Subaru

August 29, 2022

Friendly customers service was good I will recommend Subaru thank you to all the stuff especially Mike c. Mike m. And Mike l. ☺️ More

by Carmen reeves
Recommend Dealer
Yes
Employees Worked With
Mike Lagandaon, Mike Carlson, Mike Murphy
Oct 25, 2022 -

Elk Grove Subaru responded

We are SO glad to hear that the Mikes, and our staff as a whole, served you so well! Thank you for choosing to do business with us and for taking the time to share your kind words and kudos! We hope that you've experienced many miles of happy driving since your purchase, and we look forward to seeing you again in the future! All the best, Emily Lasher Van Orden evanorden@lasherauto.com

August 28, 2022

Mike Carlson and Mike in the finance department extremely helpful and friendly. I will happily recommend anyone in the market for a new car to them. Customer service like theirs is hard to come by and is app More

by Timbofreit11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lagandaon, Mike Carlson
Oct 25, 2022 -

Elk Grove Subaru responded

We greatly appreciate your business and your kind words! We hope that your new Subaru has been serving you wonderfully, and that you'll not hesitate to return to us for anything more you might need moving forward! Thank you for choosing Lasher Auto Group!

August 26, 2022

Put sale’s person Pam was less than warm. Seemed annoyed we did our due diligence and took time inspecting the vehicle and making a decision. It was as if she expected it to be a quick sale a More

by ackk86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lagandaon, Pam Verduzco
Oct 25, 2022 -

Elk Grove Subaru responded

We're sorry to hear that your experience with Pam was less than stellar. She is an incredibly valued, knowledgeable and attentive member of our team, and it's difficult to imagine her providing service at the level you've described. Nevertheless, we are definitely human, and each of us always has room for improvement! We will be sure to impress upon all of our staff how important it is to show our genuine desire to help in a transparent and welcoming way! We greatly appreciate your business and your feedback, and we hope to have the chance to better demonstrate our efforts during your next visit! Thank you!

August 23, 2022

Rich is awesome. I highly recommend this place to buy your next car. He helped me from start to finish. He understood my situation and made sure i was happy with my More

by Lucywright52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
August 20, 2022

Wonderful customer service from Curtis in internet sales; I travelled up to Elk Grove Subaru from So Cal because selection, price, and terms couldn’t be beat. I had a great experience buying my 2023 CrossTre More

by Subarugirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jare
August 16, 2022

I have been dreaming of owning a Subaru Outback for a long time now and Mr. Mike Carlson was instrumental in making that possible! He was very accommodating, professional, patient and thorough in explain More

by mcsoriano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lagandaon, Mike Carlson
August 12, 2022

The buying experience at Elk Grove Subaru was very pleasant although took a long time. I bought and sold homes with less paperwork; time for the 21st century,” folks, e-docs and signatures! The team w More

by Rclarke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Parsons
August 09, 2022

Marissa was excellent at communication and walked me through the entire process of purchasing my first new car! She is also so sweet and willing to keep in contact after the purchase to answer any follo More

by CarBuyer
Recommend Dealer
Yes
Employees Worked With
Marissa Anderson
August 09, 2022

Aaron provided excellent service and knowledge for me to buy a new cross trek! I love my new car so much. More

by soph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Magana, Anar Kerimov
August 06, 2022

Deon is one of the reasons I decided to buy a Subaru. From the first day I stepped on the lot, his communication and customer service has been exceptional! More

by emlingsm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carlson, Jeremy Remillard, Aaron Magana, Brennan Parsons, Deon Davis
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