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Elk Grove Subaru

Elk Grove, CA

4.6
1,784 Reviews

8581 Laguna Grove Dr

Elk Grove, CA

95757

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1,784 Reviews of Elk Grove Subaru

May 05, 2022

Best dealership around. It was a quick and easy process. Best price price with no dealer markup! More

by madesteban19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jare
May 11, 2022 -

Elk Grove Subaru responded

Thank you for noting both our genuine efforts and our stellar prices! We strive to provide the very best in all aspects, and we're so happy to have demonstrated that to you! We hope your new Subaru is serving you well and that you'll not hesitate to return to us for any of your vehicle needs along the way! All the best, Emily Lasher Van Orden evanorden@lasherauto.com

April 28, 2022

Great car buying experience. Richard Straley was the best! He is very professional and knowleageable. He made the car buying process a breeze. Highly recommend. More

by Survivor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lagandaon, Rich Straley
May 11, 2022 -

Elk Grove Subaru responded

We are thrilled that your car buying experience was so enjoyable! Thank you for allowing us the opportunity to earn both your business and your praise, and for taking the time to share your kind words here! We hope that your new Subaru provides you with many miles of safe, happy driving! Wishing you and yours all the best, Emily Lasher Van Orden evanorden@lasherauto.com

April 20, 2022

Had a great shopping experience. Staff was friendly, professional, kind and easy to communicate with. They kept the experience positive and really listened to us. More

by MelH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Remillard, Aaron Magana, Gee Bains
Apr 26, 2022 -

Elk Grove Subaru responded

We want nothing more than for our customers to feel comfortable and confident in their car buying process, and we are so glad to have succeeded in your case! Thank you for giving us the chance to earn both your business and your 5-star review. We hope that you know that our efforts don't end with your purchase! Please don't hesitate to reach out for any of your vehicle needs moving forward! Until next time, we wish you the very Happiest Driving! Gratefully, Emily Lasher Van Orden evanorden@lasherauto.com

April 14, 2022

I contacted Marissa online n after checking out of dealerships I decided to give Marissa our business because of her honesty on how I should handle my trade in. When my wife met Marissa she made us fe More

by Juliobasquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deleon, Marissa Anderson
Apr 26, 2022 -

Elk Grove Subaru responded

A review like yours makes us truly beam! Thank you so very much... not only for allowing us the opportunity to earn your business, but for taking the time to share such glowing, positive feedback about our efforts! Marissa is a treasure, we certainly agree, and we take great pride in our team and their intent to embrace customers as family! We hope that your new Subaru treats you just as wonderfully, and that you'll enjoy many miles of happy driving. Don't forget to steer our way for anything you might need along the way! Wishing you and yours the very best, Emily Lasher Van Orden evanorden@lasherauto.com

April 12, 2022

Words cannot describe how great of an experience Marissa Anderson provided for my family and I. She reserved me a forester sport and constantly kept me in the loop about updates on the location and progress More

by Cesperon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Anderson
Apr 26, 2022 -

Elk Grove Subaru responded

As a family business, our greatest mission is to honor the concept of treating our customers as though they are our own, and it pleases us to no end to hear how genuinely Marissa demonstrated that! We are abundantly grateful to those who trust us with the important decision of procuring a new vehicle, and we don't take the responsibility lightly! Thank you for choosing to bring us your business and for sharing such kind, complimentary words here! We hope that you'll continue to feel at home with us, not hesitating to reach out for anything you might need as you enjoy your new Forester! We look forward to next time! Warmly, Emily Lasher Van Orden evanorden@lasherauto.com

April 05, 2022

This was the least stress I have ever experienced in buying a car. Marissa was a pleasure to work with. More

by AdrianWall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Anderson
Apr 20, 2022 -

Elk Grove Subaru responded

We are so glad to hear that your experience with us was comfortable and confident! Marissa is such a celebrated member of our team, and we're incredibly proud to know that she served you well! We hope that your new Subaru has been equally as wonderful! Please don't hesitate to let us know of anything you need moving forward! Until next time, wishing you the very best! Thank you, Emily Lasher Van Orden evanorden@lasherauto.com

April 02, 2022

I inquired about a crosstrek basic and Marissa Anderson quickly responded and was very knowledgeable and patient and caring. Though my credit situation was not good she made me feel still important and thr More

by Edu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Remillard, Marissa Anderson
Apr 05, 2022 -

Elk Grove Subaru responded

This review made us SO happy! Your positive attitude and enthusiasm for your experience with us are absolutely infectious! We are so grateful for your detailed notes on both Marissa's performance and our facility as a whole. We aim to provide attentive, knowledgeable and considerate service in every aspect, and we're so pleased to have demonstrated just that! May you continue to enjoy your wonderful new Crosstrek for many, many miles. We hope you'll drive it our way again someday! Until next time, Thank you! Best wishes, Emily Lasher Van Orden evanorden@lasherauto.com

March 29, 2022

Not responsive to email. I sent two different salespeople multiple emails over multiple weeks and got ZERO replies. Why post email addresses if you aren't going to respond to More

by Kevin Riley
Customer Service
Recommend Dealer
No
Employees Worked With
Did not reply to emails
Apr 05, 2022 -

Elk Grove Subaru responded

We are incredibly sorry to hear that you had such difficulty in connecting with us. While it seems out of the ordinary for our team, mistakes can certainly happen, and we strive to ensure that we are always learning, improving, and humbly expressing our desire to accessibly help our customers! Should you need anything moving forward, we hope that you'll see our efforts much better demonstrated. Regardless, we wish you all the best! Thank you, Emily Lasher Van Orden evanorden@lasherauto.com

March 28, 2022

Let's face it- the current car buying market is terrible for folks needing to buy a car, especially great cars like Subarus. In spite of this fact, talk about VIP treatment at EGS! Mike gracefully expedited More

by kaeberle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lang, Mike Carlson, Jeremy Remillard
Apr 05, 2022 -

Elk Grove Subaru responded

This review was such a rewarding read! Thank you for taking the time to so eloquently express your experience with us! It is incredibly valuable to both our team and our prospective customers to see our genuine efforts highlighted and celebrated! We hope that your enthusiasm continues as you enjoy your new Subaru, and we look forward to being of service for any of your vehicle needs in the future! Wishing you and yours the very best! Warmly, Emily Lasher Van Orden evanorden@lasherauto.com

March 25, 2022

It was great . Shot out to mike and Mike and Dave . Definitely award winning service. Thank you. More

by tondee5@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carlson, David Deleon
Mar 25, 2022 -

tondee5@icloud.com responded

Had a wonderful experience

Apr 05, 2022 -

Elk Grove Subaru responded

We are honored and humbled with such a great compliment! Thank you for allowing us the opportunity to earn both your business and your praise! We hope that your new Subaru is serving you just as well, and that you'll return to us for anything you might need as you move forward in enjoying it! Gratefully, Emily Lasher Van Orden evanorden@lasherauto.com

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