Elkins Chrysler Dodge Jeep Ram

Our experience with Elkins Chrysler Dodge Jeep Ram has been outstanding. This is our third vehicle from our sales representative Gary Shoemaker. Gary has always treated us well and has been able to answer any questions we might have. Follow-up customer service has been excellent as well. We will be back!

After a little miscommunication between myself and the salesman (I didn't confirm and he didn't double check) there were more miles (2000+) on the used vehicle I was originally picking up than was advertised, he did his best to make it right, but his boss wasn't as easy to work with. Dave was very friendly and professional. He was able to get my multiple cost scenarios at a time. I was a little disappointed, but was pleased with the deal Dave was able to get me on a 2019. Overall, it was a pleasant, productive experience!

Wonderful team to work with, they were very helpful! We will be back to do more business in the future! Thanks so much for everything!

Kim wilfong is a very pleasant woman. She dealt with me being so undecided on which vehicle and worked up several deals for me . I’m would recommend if your looking to buy a vehicle go see Kim.

Kim Wilfong was great to work with. Very professional and friendly. We had a very good overall experience. Good deal during the anniversary sale event and professional staff.

Everyone was friendly and professional, I was waiting for this truck to be built and I was kept in the loop throughout the entire building and delivery process.

Everything was quick and easy to deal with no complaints I would recommend this dealership to someone who was looking to get a new or used vehicle

I attended the customer appreciation celebration on Saturday, July 13th and met with Bob Scott, whom I have dealt with in the past when he had the Dodge dealership in Vally Bend, WV. I expressed my desire to purchase a Jeep Renegade and Bob worked with us through the whole process without any pressure and assuring that we received the best deal. He made the process easy and timely and when we received the vehicle he took the time to explain all the technology of the vehicle. It was a pleasant experience and I'm a repeat customer of Bob's in which my wife purchased a Jeep a few months earlier. We received the same service and it had been the best car buying experience I've had. Thanks Bob.

My husband and I walked into the dealership in the evening when most folks are tired and ready to call it quits and go home. We never felt like anyone on staff felt that way. We test drove 3 different vehicles. It was raining, so the saleslady, drove all three vehicles indoors, so we would not have to go out in the weather. The staff was very knowledgeable about each vehicle and very satisfactorily answered each and every question we posed. The staff was very friendly. They treated us with great respect. They worked with us to get the best deal possible and a payment we could afford. They gave us a fair price for our trade. They were very upfront and honest with every aspect of the trading/buying experience. We are repeat customers, because of the positive experiences we've had in the past. We worked with Kim Wilfong, Vince Fabricatore and Kay (financing).

Jeep has been in the shop 9 times for the same issue. The lack of knowledge that the service manager has about vehicles in general is a major concern, although he likes to pretend that he knows what he is talking about. Generally the jeep is there 2-3 weeks at a time, yet to be repaired. Run, don't walk from this service center!