Elmhurst Chrysler Dodge Jeep Ram

New Jeep purchase Overall a very good experience. Louis was very knowledgeable and was great to work with. We purchased a new Jeep and there was a small mark on the p Overall a very good experience. Louis was very knowledgeable and was great to work with. We purchased a new Jeep and there was a small mark on the plastic trim. Unfortunately, they didn't make a great effort to fix the imperfection. There was a long wait to wrap things up with the finance department. More

Quick N Easy Used Car Purchase Researched online, test drove and visited other dealerships about a month before walking into Roesch (2/11/17) 9:45am, Roesch had the most selection o Researched online, test drove and visited other dealerships about a month before walking into Roesch (2/11/17) 9:45am, Roesch had the most selection of 2015 Grand Cherokees, we (wife and I) had a list of 5 Cherokees which were in our price range with low mileage. We were greeted and welcomed by Kevin S. who asked how he could help and I gave him my list and told him my first two picks. The customer service was great I was able to look over at all my picks and choose which one was going to be my next Jeep. There was no pressure, we were walked through the whole process and when it came down to the pricing Roesch worked with us on the numbers that we were comfortable with to close the deal. We drove out with our 2015 Grand Cherokee from Larry Roesch at 12:15pm thanks to Kevin S. More

Purcdhasing A 2016 Grand Dodge Caravan with Factory Warranty I drove by this dealership as I was looking for over 3 months for a Late Model Dodge Caravan and thought, What The Heck, I'll see what they got. Wa I drove by this dealership as I was looking for over 3 months for a Late Model Dodge Caravan and thought, What The Heck, I'll see what they got. Was created pleasantly without pushiness, by Joe P. He directed me to his desk and we talked..HE LISTENED! Long Story Short...I bought a 2016 Grand Dodge Caravan with a factory warranty! A smooth gentle experience. More

Great experience I knew exactly what I wanted, worked with Brad Miller, he was not pushy at all, brought us the car we wanted and the price was under blue book value. I knew exactly what I wanted, worked with Brad Miller, he was not pushy at all, brought us the car we wanted and the price was under blue book value. Would definitely buy my next car from Larry Roesch More

Used car purchase On 1/12/17 I walked in to Roesch Jeep to look at a used 2015 Rubicon that they had on the lot. I Spoke with Jamie Lopez whom I had worked with a year On 1/12/17 I walked in to Roesch Jeep to look at a used 2015 Rubicon that they had on the lot. I Spoke with Jamie Lopez whom I had worked with a year prior when I was originally thinking about upgrading from a 2010. Long story short I came back in on the 13th to see if I could make the deal happen. What a great experience. Jamie was able to answer all my questions about the vehicle also getting the financing and all the paper work done was a very quick and painless process. How often can you say that about purchasing a vehicle. I will certainly be recommending this dealer and Jamie to anyone and everyone I know that would be in the market for a Chrysler, Jeep or Dodge product. More

Great Experience Very Helpful, assisted me in finding exactly what I needed to get my business started. Appreciate the time, dedication and persistence they had for me Very Helpful, assisted me in finding exactly what I needed to get my business started. Appreciate the time, dedication and persistence they had for me More

ILLEGAL Transfer I had to forfeit my personal plates as they did an ILLEGAL transfer between vehicles. I've now contacted them three times about it with no call or rep I had to forfeit my personal plates as they did an ILLEGAL transfer between vehicles. I've now contacted them three times about it with no call or reply back. They're simply ignoring me. They don't care about you after you drive off the lot. Again, they did an ILLEGAL transfer (words from the DMV - not me). Buyer beware!!! More

10/10 would recommend and return to! I have been searching for a different vehicle for approximately 3 months now. I have been in contact with different dealers from my area and have had I have been searching for a different vehicle for approximately 3 months now. I have been in contact with different dealers from my area and have had to jump through hoops just to get approved for a car, even with a co-signer that has a credit score of 850! I was becoming very discouraged and thought there was no way for me to get a new car. I was recommended this group by a friend, and from the second I walked in I was impressed. I was greeted with a smile, and did not feel any pressure when I was asked what I was looking for. The staff wanted to get to know me and made me feel very at home before I even stepped foot into a vehicle. I was amazed at the condition the vehicle was in, and how informed my salesman was with every function it had. After my information was submitted, I was approved for a loan ON MY OWN. The employees I spoke with were extremely personable and receptive to what I had to say. The attitude and overall environment was above and beyond my previous experiences and expectations. If I had to be picky, I wish there was a little more wiggle-room on the price of the vehicle, but overall I left a very satisfied customer and I plan to return to this dealership. Thank you to all who helped me finally get a safe and reliable vehicle. More

Great dealership The staff at Larry Roesch was friendly and easy to work with. Jason and Karl Bromm took the stress out of going to a dealership and were able to find The staff at Larry Roesch was friendly and easy to work with. Jason and Karl Bromm took the stress out of going to a dealership and were able to find the perfect car I was looking for and at an amazing price I was comfortable with. Very satisfied with the service and my new car!! More

Great experience Second time purchasing a car and this place was phenomenal! I was greeted by Joe and he was great. Gave me great price. He never pushed me to purc Second time purchasing a car and this place was phenomenal! I was greeted by Joe and he was great. Gave me great price. He never pushed me to purchase it contraire he gave me a day to think about my truck. With the same sale price. I was very shocked. Ofcourse I went back after a day and bought my truck! When it came down to the financing part. Whom i forgot his name. He gave me the best option for my payment. Which was awesome! Top it off Joe called me to ask how I'm enjoying my truck. What great customer service they have. More