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Elmhurst Toyota

3.8

729 Lifetime Reviews

440 W. Lake Street, Elmhurst, Illinois 60126
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Top Reviewed Employees

Melissa Garcia at Elmhurst Toyota

Melissa Garcia

Internet Sales
4.2
Steven Salidas at Elmhurst Toyota

Steven Salidas

Sales Consultant
3.6
Todd Thiede at Elmhurst Toyota

Todd Thiede

Finance Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Justyna Kwiatkowska at Elmhurst Toyota

Justyna Kwiatkowska

Sales Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

March 24, 2020

"Excellent experience!"

- Annette

I had a WONDERFUL experience with Steve Salidas! He was patient, knowledgeable, and definitely went above and beyond to take care of me while I bought my dream car. After the purchase of the car was complete, he made sure the car was set up for me. Even took his own time to set up my Bluetooth! To top it off, he gave a few key chains and a little stuffed Toyota giraffe to commemorate the moment. Inside the dealership is set up like a small town, very cute and clean. I didn't have to spend much time there because they were very efficient despite it being a Saturday. I was there for 1.5 hours and left with a car! I would definitely recommend Steve and Elmhurst Toyota to a friend.

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Employees Worked With

November 26, 2019

"Just visited them yesterday... Had scheduled..."

- Mykhailo Parobok

Just visited them yesterday... Had scheduled appointment... 3 hours waiting... Said me they needed more time, because they got some problems, but HAVE NO IDEA, what is going on with 3 month old car! Said: can't give me loaner car on that time, because it's out of their policy... asked me about carwash... even didn't do that, at the end... I had recall paper, - even didn't do that... THEY WAS DOING NOTHING DURING 3 HOURS WITH MY CAR! Had small defect on my rear bumper plastic (could fix by myself...), but asked them to see this, - they said: let's go to your native dealership, in Romeoville...)))) I live 50 miles away...:)))) I was calling to Toyota customer service, they were really surprised about all of this "Service"... P.S.: I was reading previous review from one lady: she said they are liers... THAT'S TRUE!

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Employees Worked With

November 06, 2019

"Lies, Lies and more Lies"

- Debbie

I went to Elmhurst Toyota after my 3 month old car was totaled in an accident. I'd had an 18 year relationship with them and our family had leased 10 cars and outright purchased another. I thought they would be helpful to an extremely long-term customer. I spoke with my salesman, Steven Salidas and Tony Gmitrovic. I wanted another 2019 Camry XLE. Tony told me one did not exist in the red color I wanted. He also told me that they did not have a 2020 and could not get one without ordering it from Toyota. All lies. Eighteen year relationship and I was told lie after lie. Three other dealerships had the 2019 Camry I wanted and every other dealership I spoke with had the red one in a 2020. I went to Continental Toyota and they happily traded a vehicle with another dealership to get me a red 2019 Toyota Camry XLE. Will never be back.

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Employees Worked With

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Photos & Amenities

  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Vending Machines
Elmhurst Toyota, Elmhurst, IL, 60126