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Elyria Ford

Elyria, OH

4.9
91 Reviews

1115 East Broad Street

Elyria, OH

44035

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91 Reviews of Elyria Ford

January 25, 2023

Excellent Customer service. Went in to dealership, just to look while wife was shopping. Shortly after I was purchasing a new escape. My salesman, Don, was very polite, professi More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle and Don
Jan 25, 2023 -

Pete responded

Excellent Customer Service Went in to dealership, just to look around while my wife was shopping. Shortly after I was purchasing a new escape. My salesman Don, was very polite, professional and knowledgeable. He explained everything to me very clearly and then asked if I had any questions. I responded, I think you covered everything. No pressure, but excellent Customer Service. Sales Manager, Kyle and Don worked very closely together to close my deal. The Finance person was also a pleasure to deal with. I will continue to deal wit them in the future,

November 30, 2022

Excellent customer service. Bought a new vehicle and was very pleased. No pressure and very fast and professional More

by dacslife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald
Dec 05, 2022 -

Elyria Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Team at Elyria Ford

November 21, 2022

This is my 4th vehicle from this dealership! !!! Chuck is Awesome, and salesman Kyle was Great!!!! More

by cb7909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
November 11, 2022

This is the first vehicle I have bought from Elyria Ford. Even with all the delays on the new Mavrick, when My truck came in My salesman Nick got it ready for Me in just a few hours. Very happy with the truc More

by nascarcharlie69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pinardo
October 06, 2022

They are very helpful and work with you. I trust they are giving me the best deal. More

by Digirl2560
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Toth and Kyle Keklota also Debbie in finance
September 28, 2022

Staff always there and ready to handle your needs. I never have had a bad experience at Elytra Ford. More

by Bart32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cales, Todd Cendrosky, Chad Whitacre
September 08, 2022

I always get great service and always done on time . The staff is nice and courteous More

by djdavies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
June 28, 2022

i have been going to this dealership since 1990! lol - chuck sturgill is great and his sales staff are awesome! we live in maryland now but still go back to Ohio when we need a new car. More

by chenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David DiFranco
June 21, 2022

Hi, i called to have a new starter put into my Ford Explorer. It was repaired in two days, I didn't expect it back so soon. As usual, Brian in service did a great job. I can always rely on him and Nick More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in Service
May 12, 2022

Not entirely their fault, but has a xxxxty lease program right now. In addition, the inventory on the lot for New Ford Trucks, sucks. I walked down to the GMC dealer and bought a new GMC after 40 years of More

by Williamfschramm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David DiFranco -awesome guy
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