Emich Volkswagen Boulder

I brought my car in with a check engine light. They were prompt at checking me in and accommodating to my schedule. Diagnosis was done and I was called back with results. Upon my approval of the repairs req prompt at checking me in and accommodating to my schedule. Diagnosis was done and I was called back with results. Upon my approval of the repairs required (cooling temperature sensor) they got right to work on the fix. Car was ready (and cleaned) when I arrived first thing in the morning as I was told it would be. I was very impressed with the service consultant and her handling of my issue. I had also been in 2 weeks prior at the end of the day with a dying battery and the same service consultant got a new battery installed (she was able to get a tech to stay late). They were also $75 less than the other local VW dealer with a much better attitude! I highly recommend the Gebhardt service department and will plan on scheduling maintenance with them in the future. More

My Touareg was due for service so I selected Gebhardt Volkswagen based on prior good experiences with their service department. They have successfully serviced and repaired other Volkswagens owned by ou Volkswagen based on prior good experiences with their service department. They have successfully serviced and repaired other Volkswagens owned by our family in the past. This was another great experience where my service appointment was easy to schedule, my vehicle was serviced with excellence and on time as promised. Whitney and Stephan were my service writers and they took great care of my vehicle and of me. They were both very friendly and professional. When my next service interval arrives I will be returning to Gebhardt for service. More

Stefan provided excellent attention to detail and follow-up with me as review progressed. I was concerned about a potential fluid leak, and brought car in without an appointment. Stefan called me w follow-up with me as review progressed. I was concerned about a potential fluid leak, and brought car in without an appointment. Stefan called me with regular interval updates. Happily, there was no problem with the vehicle, and Stefan returned it to me much cleaner tha when I brought it to him. In addition, I was not charged with the service visit. More

As always great service? Got taken care of right away and my car was ready at the time promised. Friendly staff. Great dealership. Would buy another car from them. my car was ready at the time promised. Friendly staff. Great dealership. Would buy another car from them. More

Rich was great - very attentive and knowledgeable! He worked to fit the Passat to the price we could afford and came in special hours to close our deal. I appreciated his warm demeanor and friendly perso worked to fit the Passat to the price we could afford and came in special hours to close our deal. I appreciated his warm demeanor and friendly personality, even after the sale. He even calls periodically to check in. Unfortunately, the business manager who led us through the actual leasing paperwork was pushy, couldn't explain what certain terms meant, and talked with his buddies instead of getting us out with our crying baby. We were pretty upset. NOTE - the head of the dealership wrote us a personal apology and credited our service account to make things right. I was impressed and will remain a loyal customer. This is the second car we have leased through Gebhardt, and we will return because of great people like Rich and the general manager. More

Rich was helpful, friendly and prompt, and worked with me to find the right car for me. I walked in there not knowing what I was looking for exactly, just a few general criteria. We sorted through the cars a to find the right car for me. I walked in there not knowing what I was looking for exactly, just a few general criteria. We sorted through the cars and he found exactly the kind of car I was looking for. Love at first sight! If that wasn't enough, after the purchase he offered to help drive my old car allllll the way back to the rental facility many miles away. A great service provider. Thanks Rich! More

Loved working with Rich! This was my 2nd car I have leased with him. So I guess that says a lot that I wanted to work wih him again. He was very helpful going through all my different options and I lef leased with him. So I guess that says a lot that I wanted to work wih him again. He was very helpful going through all my different options and I left happy in my new Jetta. Thanks Rich! More

Rich listened to our needs and helped us find the right car for us! He took the time to help us research their inventory. Once we found one that really interested us, he helped the deal go smoothly as we m car for us! He took the time to help us research their inventory. Once we found one that really interested us, he helped the deal go smoothly as we made our offer. He was kind enough to stay until the papers were all signed and the car was given to us. More

Everyone there is friendly and knowledgeable. They listened to what I wanted and answered all of my questions and concerns. I left with a beautiful Jetta for an awesome price! The quality of the cus listened to what I wanted and answered all of my questions and concerns. I left with a beautiful Jetta for an awesome price! The quality of the customer service is amazing. They continue the great customer care after you leave the lot as well. Love this place and Rich! More

Was visiting from out of state and the back passenger door handle came off the door of my year old Tiguan. These guys were fantastic as they worked me into the schedule at the last minute and got me back door handle came off the door of my year old Tiguan. These guys were fantastic as they worked me into the schedule at the last minute and got me back on the road for no charge. Understanding, efficient and kind. Couldn't have asked for anything more! More