Emmons Autoplex

I was very pleased with the purchase of my vehicle and the service that I received from Kevin. He was very helpful and informative. the service that I received from Kevin. He was very helpful and informative. More

This was the best car buying experience. There is no pressure to buy and every person I spoke to was extremely helpful. I will definitely buy from Emmons again! There is no pressure to buy and every person I spoke to was extremely helpful. I will definitely buy from Emmons again! More

Excellent customer service. The process was generally smooth. Any concerns we had with the car were addressed. The process was generally smooth. Any concerns we had with the car were addressed. More

Business must be so good for this dealership that not just one, but two different salesmen (Eduardo and George M.) wouldn't bother to return my calls even though I was ready to buy a car for my daughter just one, but two different salesmen (Eduardo and George M.) wouldn't bother to return my calls even though I was ready to buy a car for my daughter on the spot, and in cash. Sad for the business. So now working with another dealership in the Webster, Texas area who are actually responsive and working with me to buy a car from them. More

Beautiful car arrived on time to our home. Transporting went well. Transaction was easy to do. Transporting went well. Transaction was easy to do. More

Best used car buying experience- hands down. Kevin knew where the inventory was without prolonged hunting times. Vehicles were clean and detailed. CARFAX reports available. Highly recommend. Kevin knew where the inventory was without prolonged hunting times. Vehicles were clean and detailed. CARFAX reports available. Highly recommend. Will definitely buy from Kevin at Emmons again. More

I Have done business with this dealership for over fifteen years plus. Mostly positive experience . fifteen years plus. Mostly positive experience . More

We had a wonderful experience at Emmons. Bonnie was our salesperson and she was amazing. Thank you Bonnie for a smooth and easy experience getting into our dream truck. Sincerely, Juan and Bonnie was our salesperson and she was amazing. Thank you Bonnie for a smooth and easy experience getting into our dream truck. Sincerely, Juan and Chyrl Gonzalez More

I had a chance to purchase a vehicle from Emmons. First off, it was like pulling teeth to get someone to give me a call or reach back out. I felt like I was sell them a car the number of times I reac First off, it was like pulling teeth to get someone to give me a call or reach back out. I felt like I was sell them a car the number of times I reach out with no response. But I ended up getting them to reach back out to me. I really put up with this because the vehicle they were selling was reasonably priced and had a great one owner carfax history. Anyways, they are a no haggle dealership when it comes to the price of their vehicles. The price online is slightly misleading because they add security etching and misc dealership fees that almost add $1200 to the price on top of TTL. But even with that I thought the price was reasonable. When I arrived I did have a chance to negotiate my trade in. I didn’t like the fact that the “value my car” section on their website is not really something they follow. But I was still able to get more than I was offered from Carmax and Carvana. Make sure y’all are ready to negotiate because Greg is a good negotiator (it’s his job). At the end of the day I probably could have gotten a couple hundred more but I had a set number in my head and I got to that number with my negotiating skills. I did have an inspector go to the dealership and inspect the vehicle. To the credit of the dealership they were willing to address all issues that were pointed out within reason. Overall, the customer service is not great and the sales process is very transactional. During my test drive the salesman was on his phone texting and didn’t make an effort to have a conversation so I had to start the conversation. If you care about that stuff then this is not your dealership. But if you are just trying to buy a car at a reasonable price and feel like fell like you are a just a number and another sale then this is your place. Personally, I don’t care too much about customer service (although it is nice to have) unless I feel like I am being disrespected. If you aren’t disrespecting me then we can move forward. Would I go back to this dealership? I would if the car price makes sense. I would only recommend for the price. More