
Emmons Autoplex
Webster, TX
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Very open about the process. Gave me a good deal on my trade. Had to wait a little on the close but it was very easy dealing with the financier. No hard sell on additional servic Gave me a good deal on my trade. Had to wait a little on the close but it was very easy dealing with the financier. No hard sell on additional services. More
Unwilling to let us test drive. Salesman was unprofessional and lacked customer service skills. There are other dealers and I’d recommend you shop elsewhere first. **EDIT** We rel Salesman was unprofessional and lacked customer service skills. There are other dealers and I’d recommend you shop elsewhere first. **EDIT** We reluctantly returned to Emmons to see if we would receive a better experience. We worked with Jonathan, who was wonderful. I also met with Jonathan's manager and others at Emmons. It was a night and day experience. We ended up purchasing a vehicle from them and the experience was much more pleasant this time. More
Fair value on my trade, great vehicle selection and friendly staff! This is my second vehicle purchase at Emmons and would highly recommend to friends and family. friendly staff! This is my second vehicle purchase at Emmons and would highly recommend to friends and family. More
My sales person Sam Perez was beyond amazing. He has the patience of a god. I must have made him bring me half a dozen cars to test drive and then changed my mind on the original choice, to go ba He has the patience of a god. I must have made him bring me half a dozen cars to test drive and then changed my mind on the original choice, to go back to a previous one after he had everything ready to go. I felt bad for him having to deal with such an indecisive person. The customer service there is great, the staff is extremely friendly. This will be our 2nd car from them, we bought my husband's a yr ago and haven't had a problem. More
Outstanding dealership! The most cleanest, professional and organized dealership I have ever shopped for a vehicle. My sales associate, Alex Saldivar gets a 5 star rating an The most cleanest, professional and organized dealership I have ever shopped for a vehicle. My sales associate, Alex Saldivar gets a 5 star rating and well as Donny Slaughter with finance. More