Emmons Autoplex

Very sad to say that I am giving a one star. I really wanted to give 5 stars but one issues caused this what seemed like a great company to work with go from 5 to 1 with my appraisal. I was told in the wanted to give 5 stars but one issues caused this what seemed like a great company to work with go from 5 to 1 with my appraisal. I was told in the beginning of the process if I had an offer from Texas Direct Auto they would accept it and match it. In the end they did not. I gave them every opportunity to make this right but they just didn't. I still bought the truck because one I liked it and two I would have been in the negative if I took the trade in back to Texas Direct Auto due to the tax savings. Honestly, I think they knew that and therefore wouldn't make this right. So learn from me and my situation....if they say they are going to accept another appraisal PLEASE question the management as well and get them to put something in writing or be very mindful and keep a close eye on the "deal sheet". Other than this issues (which was a $1,000 issue) they seemed to be very nice and I hope they learn from this mistake. By the way, I am still open for them to correct this wrong. More

Thank you Rob. I appreciate the no haggle sale. I got a car that will last me a long time. I am happy with my purchase. car that will last me a long time. I am happy with my purchase. More

For an old man who was completely unprepared to buy a vehicle, the boys at Emmons treated me like a king, and went above and beyond service for my satisfaction! vehicle, the boys at Emmons treated me like a king, and went above and beyond service for my satisfaction! More

I bought a 2017 F150 there a few months back. I got to say that the price was very good and the sales person and sales manager made it a pleasant buying experience. say that the price was very good and the sales person and sales manager made it a pleasant buying experience. More

Great buying experience, no pressure at all answered all my questions, and a fair trade in value. Will do business with Emmons in the near future. my questions, and a fair trade in value. Will do business with Emmons in the near future. More

Bought a car without going to the dealership and was the most headache experience ever. Always waiting on paperwork, have to setup your own delivery and the car still hasn't left the dealership, I should of most headache experience ever. Always waiting on paperwork, have to setup your own delivery and the car still hasn't left the dealership, I should of just drove the 9 hours and did it in person. Won't use them again. Salesman was nice but was very slow at responding to questions or getting paperwork that was needed, that's the reason I'm still waiting. More

There was a mechanial problem with this vehicle. Although inconvenient, it's being corrected without hassle. Every person I have dealt with has been professional and kind. Although inconvenient, it's being corrected without hassle. Every person I have dealt with has been professional and kind. More

Impressive dealership, very clean. Raising the bar for safety! Professional sanitizing crew. I highly recommend Lucas at Emmons Autoplex, he was quick to respond to my inquiry and set up an appointment. O safety! Professional sanitizing crew. I highly recommend Lucas at Emmons Autoplex, he was quick to respond to my inquiry and set up an appointment. Outstanding customer service, Lucas thanks again! I get to test drive my new car everyday! More

Jordan Martinez, and the team at Emmons made my car buying experience memorable. Will definitely refer business anytime I can. Extremely professional, I couldn't have asked for a better salesman. buying experience memorable. Will definitely refer business anytime I can. Extremely professional, I couldn't have asked for a better salesman. More

I was greeted by Shawn day and he’s very nice and professional at his job and I am very satisfied with selling my car to them. professional at his job and I am very satisfied with selling my car to them. More