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Emmons Autoplex

Webster, TX

4.4
380 Reviews

1423 FM 528

Webster, TX

77598

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Showing 380 reviews

May 14, 2020

Horrific exp so rude and racist!SmhRacist.l was treated Horrific exp so rude and racist! Smh Racist.l was treated horrible Discrimination indeed I was nice and kind but they've just acting all prejudi More

by Exposing that Racism
Recommend Dealer
No
Employees Worked With
Bald guy
May 14, 2020 -

Emmons Autoplex responded

I am disappointed to hear your opinion of our dealership, but I take your comments very seriously. We have sold thousands of vehicles over the past 48 years to many different people of all races. During your visit here, you initially became agitated when we could not pull your credit bureau due to it being locked. To accommodate you, the Sales Manager, Jeff Miller, still sent your application to a few banks based on the information you had written on your credit application. The only approval we received required approximately 20% down on a Dodge Charger you were interested in. You became extremely angry when the bank declined your request to only put a little over 2% down. We offered to show other vehicles that would work based on the down payment you had, but you declined. You only wanted a Dodge product. It is our mission to sell a vehicle to every customer that walks in our doors. We do not make the decision on down payment, monthly payment, interest rate or length of term. The banks do. We never like to lose a customer over a bank’s decision. However, when you do not pay cash the bank will always have the final say on the conditions of the approval. – Gary Emmons

May 10, 2020

Richard Salas was very professional, fast and easy to work with. Highly recommend him at Emmons Autoplex. He did a wonderful job! He was awesome! More

by Jljaksch
Recommend Dealer
Yes
Employees Worked With
Richard Salas, Darrell Daigle, Gary Emmons
May 07, 2020

Donny my sales associate during the buying process was awesome I have set an appointment with him a few days earlier and once I got there he had everything ready for me to test drive. He made sure that e More

by Bradleyyoung2014
Recommend Dealer
Yes
Employees Worked With
Donny
May 04, 2020

Great customer service. Vehicle we wanted was in stock and Richard Salas made the purchase simple. We will recommend him to any friends in the market for a used vehicle. More

by rm_barrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Cruz
May 02, 2020

Everything went smooth and I was happy with how the service was. The employees were excellent and I have no complaints what’s so ever More

by Herrington
Recommend Dealer
Yes
Employees Worked With
Richard, Salas
April 15, 2020

Great buying experience at Emmons Autoplex, smooth and easy my salesman Richard Salas was top notch. If your looking for a nice quality vehicle I recommend Emmons, if your looking for a quality salesman f More

by Jay-J
Recommend Dealer
Yes
Employees Worked With
Richard Salas
March 14, 2020

We drove 2 hours and the vehicle was exactly as described and Matt was great to work with. Dealership is nice with plenty of inventory More

by philipmorrell
Recommend Dealer
Yes
Employees Worked With
Matt
March 02, 2020

First time to visit this place of business. Had my reservations at first being they are a secured lot. Jordan Martinez changed all that. Although very busy he told if you find something you like that More

by Williamchervenka
Recommend Dealer
Yes
Employees Worked With
Jordan Martinez
February 20, 2020

Brian Crowson was so helpful! He took care of us and made sure everything was lined up perfectly! We are glad he was our rep. More

by Boyce1827
Recommend Dealer
Yes
Employees Worked With
Brian Crowson
January 23, 2020

Matthew Zumwalt did a great job. Everything was perfect. He is very friendly and competent. Thank you for finding the perfect Jeep and for your reliability More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Matthew Zumwalt
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