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Empire Buick GMC of Long Island City

Long Island City, NY

Overview
Employees
Reviews
4.7
1,079 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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45-02 Northern Blvd

Long Island City, NY

11101

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Showing 1,079 reviews

October 08, 2022

Excellent friendly professional seles person an alway Helping happy person I know him for 20 years he helped me to buy cars my family and my friends.. More

by Paguay148
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sally
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Oct 12, 2022 -

Empire Buick GMC of Long Island City responded

Paguay148, Thank you for the great review of our dealership. We are so pleased to hear that your experiences with Empire Buick GMC of Long Island City over the years have been wonderful. We look forward to seeing you again when your car is ready for its next service!

October 04, 2022

Very good experience. Nice staff.. lot of luxury cars here with good price. Thanks for help More

by Puri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherise Dawkins, John Diakos
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Oct 04, 2022 -

Puri responded

Thanks

Oct 05, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that our team could provide you with a top-notch experience. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 28, 2022

Don’t go there this is e blush it empire Buick gmc there is finance manager Jonathan he give me deal unlimited mileage warranty but they are not fix my car now don go there guys More

by Multanisingh432
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Rosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ceaca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moni Ruzzaman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helena Zadeh, Joshua Vargas, Dan Keys
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Sep 29, 2022 -

Empire Buick GMC of Long Island City responded

Hello, Thank you for your feedback! We're very sorry that your upset with our dealership and we do apologize for any miscommunication with the warranty. If you would like to discuss with our management team, please contact our General Manager, Charles Gaines at cgaines@eagny.com. Thank you!

Sep 29, 2022 -

Multanisingh432 responded

I was go there a lot of times but they didn’t listen they said u have to go service department they said ur claim was denied but I don’t they are not understanding

September 26, 2022

The service department is simply amazing. Sally is the best there is. Very helpful, kind, thoughtful and caring. I highly recommend them. More

by Natasha Sarwan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally
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Sep 27, 2022 -

Empire Buick GMC of Long Island City responded

Natasha, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Sally Perez was so positive. We look forward to seeing you again when it is time for your next service.

September 22, 2022

I bought 2020 gmc Yukon xl sales man Moni Ruzzaman I came to buy new from him I recommend to all guy to come buy from him he give me a good deal and come buy car from him he will take care of you thnx More

by Multanisingh432
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moni Ruzzaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

Empire Buick GMC of Long Island City responded

Thank you for your time and your kind review. We are pleased to hear that Moni Ruzzaman was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

September 14, 2022

My Service Advisor was Kathy Questell. Kathy is very knowledgeable. I know Kathy for a long time. She is happy and friendly. She went over everything with me before and after my car wa More

by cappy313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally Perez also helpful
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Sep 15, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Katyhuska's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Sep 15, 2022 -

cappy313 responded

Please note the Service Advisor is Kathy Questell. Thank you, Carol C

September 11, 2022

Val was an attentive an ho eat sales person. She was helpful and friendly and she followed up until the deal was done! More

by jeremythanearmstrong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
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Sep 13, 2022 -

Empire Buick GMC of Long Island City responded

Jeremy, Thank you so much for your positive review! We are so glad that Valeria took great care of you. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

September 10, 2022

Valeria vendedora de Buick gmc es la mejor! Ya es mi segundo vehículo con ella lo recomiendo a todos 👍 More

by Mariof1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
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Sep 13, 2022 -

Empire Buick GMC of Long Island City responded

Gracias por su evaluacion positiva! Siempre es un placer oir cosas buenas sobre el trabajo de Valeria! Felicidades por su nuevo vehiculo!

September 08, 2022

Very friendly and courteous service. Empire technician fully explained work that needed to be done and advisor Kathy kept me informed all the way through the process. More

by PAKCRMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Questell
Report | Print
Sep 08, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Kathy provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

September 03, 2022

The BBC Department brought me back. Traded my lovely Casada to purchase my Encore off lease. More

by Third car lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Regan
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Sep 06, 2022 -

Empire Buick GMC of Long Island City responded

Thank you for your very kind review and loyalty to Empire Buick GMC of Long Island City. We are delighted to hear that your experiences with us have been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed!

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