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Empire Buick GMC of Long Island City

Woodside, NY

4.7
1,075 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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56-15 Northern Blvd

Woodside, NY

11377

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Showing 1,075 reviews

June 30, 2022

Diamond assisted me and took care of me. I had the NYS inspection done and it super quick and seamless. They were also flexible with my scheduling. The office itself was clean and the bathro More

by Paz.jessica.l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diamond
Jun 30, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your excellent review! We are so glad that our team could provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 29, 2022

No hassle able to negotiate with and humble. I was disappointed at the fact that I had to pay a toll to reach them but otherwise professional and very Courteousness! He made sure that where the More

by DCady 4Life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Randazzo
Jun 30, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review and recommendation! We are so glad that our team took great care of you. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 29, 2022

Excellent service very helpful got the job done was honest about everything up front with fees no surprise at the end was very pleased with my purchase and service from him Juan 👍 More

by Nyasiajack11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ceaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review! We are so glad that Juan could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

June 22, 2022

I am a fleet manager at Paris Limousine Service in Long Island City. I have several Cadillac Escalades and Chevy sub in our fleet. We service some of the best 5 star hotels in the city and required to keep More

by rasheed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherise Dawkins, John Diakos
Jun 23, 2022 -

Empire Buick GMC of Long Island City responded

Rasheed, Thank you for your 5-star rating! We are so glad that Kathy, John, and the team consistently take care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future!

Jun 24, 2022 -

rasheed responded

Look no further to your needs for your vehicle empire has the best team. Everyone in that facility including accounting, mechanics, guys who brings your car out, they all are the best.

June 22, 2022

I have a GMC Acadia 2015 . I when for services at Empire my service advisor name is Kathy Q she’s was very professional she took care of my car and told me the time my car wi More

by geoting_99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Q
Jun 22, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your wonderful review and recommendation! Providing top-notch service is so important to us, and we are pleased that Katyhuska's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we pay help you with.

June 21, 2022

To be honest it was an amazing experience, it was my first time purchasing a car and thanks to Jesus, Valeria was an excellent help. She made me and my family understand all the elements of buying a car More

by Armando Francisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Meneses
Jun 22, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Valeria took great care of you and your family! We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know how we may be of further service to you in the future!

June 20, 2022

The staff was very professional, courteous, and accommodating. I was prepared to leave my car for the weekend, but due to the excellent service provided, I was able to get the work done in one hour More

by hrivers1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cathy who worked at the service center on 6/18/22 at 12:00PM
Jun 22, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

June 16, 2022

I'd like to thank everyone at GMC for all their help with purchasing my Buick Enclave. I also want to especially thank Dan Keys for all his help and professionalism. More

by carlosgarcia2478
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keys, Dan Keys
Jun 17, 2022 -

Empire Buick GMC of Long Island City responded

Thank you for your positive review! We greatly appreciate the opportunity to work with you, and we are glad that Dan took great care of you. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

June 15, 2022

I felt quite comfortable with Sally Perez. She gave me an explanation of a service I requested and the reason it was not needed at that time. Her service is well appreciated and professional. More

by wepfarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally Perez, Cherise Dawkins
Jun 16, 2022 -

Empire Buick GMC of Long Island City responded

Thank you so much for your positive review! We are so glad that Sally took great care of you. She will be honored to know that you deeply valued her service. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

June 15, 2022

Thank you and the whole team at Empire Cadillac. I would like to take this time to thank Joshua for his excellent expertise. Joshua was a great help to me. My lease was to expire 5/23/22 and at that More

by Patrickfogarile2014
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Vargas
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