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Empire Buick GMC of Long Island City
Woodside, NY
1,075 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 PM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,075 reviews
June 10, 2022
Most honest car dealers I have ever worked with! Juan and his General Manager John were the best I have ever seen in all my years of buying/leasing cars. Juan and his General Manager John were the best I have ever seen in all my years of buying/leasing cars. More
by joeldunn
June 08, 2022
I can't thank Joshua Vargas enough for his excellent service. My wife and I were desperately looking for a new car at a comfortable price. Joshua treated us very nicely. He didn't play around with us. W service. My wife and I were desperately looking for a new car at a comfortable price. Joshua treated us very nicely. He didn't play around with us. We where able to walk out with a brand new car in 2 hours! Super grateful to Empire GMC and Joshua. More
by Victor Tiburcio
Employees Worked With
Joshua Vargas
June 07, 2022
Firsy Molina, my representative, is the best ambassador for Empire Buick GMC. He made the experience so easy and hassle-free. He is very courteous and respectful man. The only disappointing part of the exp for Empire Buick GMC. He made the experience so easy and hassle-free. He is very courteous and respectful man. The only disappointing part of the experience was to find out that the State Inspection is no longer provided free as in past years for current lessees. Empire Buick should reconsider this new policy. The work was performed quickly and expertly. More
by TEX
Employees Worked With
Firsy Molina
June 01, 2022
Juan C. made my new car buying experience as stressless as possible. He answered all my questions & explained everything so I had all I needed to make my pu made my new car buying experience as stressless as possible. He answered all my questions & explained everything so I had all I needed to make my purchase of my 2022 GMC Terrain. He put me at ease from the very start, being very pleasant & knowledgeable. I will highly recommend him to any of my family & friends, knowing he will treat them with the same professional & pleasant salesmanship. More
by Empire98
Employees Worked With
May 17, 2022
Ill start with the only one who went above and beyond, Juan C is the only one who helped me, had my back every step of the way! He's too good for the dealership. I got a 2022 GMC Acadia AT4, best car ev Juan C is the only one who helped me, had my back every step of the way! He's too good for the dealership. I got a 2022 GMC Acadia AT4, best car ever. Jonathan Valerio also deserves an honorable mention because him and Juan actually worked to get the deal done! More
by davidsdisturbed1
Employees Worked With
May 17, 2022
This is my second review because the Finance Manger Ken is a not worth working with! likes to mansplain and a liar. Wouldn't work with me and finance because I didnt use theirs. My credit union had to c is a not worth working with! likes to mansplain and a liar. Wouldn't work with me and finance because I didnt use theirs. My credit union had to cut 3 checks 2 were not certified but all he had to do for the first one was make a call, the second one all I had to do was sign and the third was actually a certified check because I had to physically go to the credit union which was 80 miles from my house in which my niece had to loan me her car because I didnt have one..... Buyer beware with this male body part Then I was dealing with the manager Euton and he said and I quote oh you'll be dealing with me dont worry, Ill call you dont worry, Ill make this work for you, xx he NEVER called or moved a finger like his boy Ken. Ladies do your home work this dealership only has 2 people at this dealership that work. Not to mention they offered misleading information because I never needed to go to the bank to get a different check! Guess they dont like cash sales More
by davidsdisturbed1
Employees Worked With
Ken, Euton Garcia
April 26, 2022
Very professional staff, genuinely concerned that I got the right vehicle. Great communication, Excellent product knowledge. I would definitely buy another vehicle from Empire. the right vehicle. Great communication, Excellent product knowledge. I would definitely buy another vehicle from Empire. More
by Rjb
Employees Worked With
