Empire Buick GMC of Long Island City

Purchased a 2021 Envision. Our salesperson Jason Taveras was very attentive and professional. He listened to what we wanted and led us to the right car at the right price. I would strongly suggest that you was very attentive and professional. He listened to what we wanted and led us to the right car at the right price. I would strongly suggest that you work with him if you go there. This is our 4th Buick. More

Dan Key was the best salesman I have met in a long time. He was professional and patient. The finance team was great as well He was professional and patient. The finance team was great as well More

I want to thank everyone from City Cadillac from the moment you walk in everyone was professional specially the sales person Jesus Rosa Thank you for the hard work you do for the people who are looking moment you walk in everyone was professional specially the sales person Jesus Rosa Thank you for the hard work you do for the people who are looking for cars I would recommend everyone to see Jesus rosa More

Dan Keys is the man,he knew everything about the car. Got the financing In 5 mins, as well as preparing the vehicle took all of 30 mins. Thanks again, KS the financing In 5 mins, as well as preparing the vehicle took all of 30 mins. Thanks again, KS More

Today, I had to do something I’ve never thought I would have to do. Due to some reasons beyond my control, I had to surrender my lease on my 2018 GMC Terrain seven months early. Times are hard on this bo have to do. Due to some reasons beyond my control, I had to surrender my lease on my 2018 GMC Terrain seven months early. Times are hard on this boulevard right now and I just had to do it knowing the financial implications. I explained my situation to the Manager, John Randazzo and he had me work with one his Salesmen, Dan Keys on this process of lease surrender. I was beyond stressed out about this whole ordeal. At the end of our discussion and car inspection, we were able to come to a resolution that was so amicable and worked out well for both sides. Car was in excellent condition with only 7,000 miles on it, so it’s book value was worth this Dealership letting me out of my lease for a reasonable nominal fee, buying the car from GMC Financial and being able to resell it at a profit for the dealership. And all this would have no negative impact on my credit. Dan’s careful due diligence and his ability to sympathize with my situation while still doing right by his employer, made me a fan of this GMC Dealership for life. When my personal situation balances out, I will undoubtedly return to City Cadillac on Northern Blvd to work with Dan Keys again. He is by far one of the best Salespersons they have there and will take care of me again when I return. So thank you again to both John and Dan. Your efforts and kindness is so appreciated. More

The service was phenomenal. Helena Zadeh was a great sales person to work with . She had as much taken care of as possible. My family and I have been leasing or buying from City for many years and will sales person to work with . She had as much taken care of as possible. My family and I have been leasing or buying from City for many years and will probably continue. She is one person that I will continue to associate with as long as I come there. By the way, I come all the way from the Hartford area to purchase. Thank you again. Mr. Moffo More

I have to say that I have dealt with at least 6 different dealerships from other brands and this location was one of very few to be as transparent, friendly and courteous to my needs. I will be back again! T dealerships from other brands and this location was one of very few to be as transparent, friendly and courteous to my needs. I will be back again! Thank you Helena and John! More

I bought a vehicle from John Randazzo the general Sales manager in March of 2021 and it was the best experience I've had buying a car and believe me I have bought plenty. I live in Massapequa Long Island a manager in March of 2021 and it was the best experience I've had buying a car and believe me I have bought plenty. I live in Massapequa Long Island and drove to Long Island city for the great experience. The dealers on. Long Island play games and some won't sell you a car unless you finance with them what a Joke when I meet John he was very professional and said we don't play games were here to sell you cars. Everyone I Dealt with was great I financed with my credit union and Ken in finance was very helpful and went above and beyond to get my paper work right and great bunch of people that work there. would highly recommend this dealership to everyone I know More

Great service!! Dan was so helpful and professional, making this experience a perfect one!!! Thanks so much Dan!! Love my new vehicle! Would recommend you highly!! making this experience a perfect one!!! Thanks so much Dan!! Love my new vehicle! Would recommend you highly!! More

Excellent dealership! To be honest, my expectations weren’t that high because the surrounding dealerships in the area left me with a poor taste in my mouth. I was pleasantly surprised by the welcome w weren’t that high because the surrounding dealerships in the area left me with a poor taste in my mouth. I was pleasantly surprised by the welcome we received right through the door. They didn’t press us. There was a polite greeting but no aggressive sales assault. I told them we just wanted to look around a bit and they allowed us to do just that. When I did have a question they were genuine in their response. I talked at length about our needs and they listened. At no point did I feel this was a “get them to sign, sign, sign....now, now, now” approach. Their knowledge about the vehicles was impressive as were their handle on lease and financing options. When I explained I wanted to comparison shop the competition a little further they did not protest and I could sense there was a confidence present in the level of their offerings as well as the integrity that they wanted to sell the right car to the right person. I can’t understate the importance of that alone, Allison Doyle is undoubtedly doing an excellent job as General Manager. It were these intangibles that likely made the difference because of the peace of mind I had felt knowing that if I had to return to the dealership throughout the course of my lease I’d be in good hands. I feel very fortunate to have found City Cadillac GMC and I’m grateful for the work that our Salesperson Karen Herrera put in to make sure everything went smoothly and we were completely satisfied. More