
Empire Buick GMC of Long Island City
Woodside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 PM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience I had a great experience with City Cadillac Buick GMC. My sales rep Luis was attentive, knowledgeable, and very helpful. I used the USAA car buying se I had a great experience with City Cadillac Buick GMC. My sales rep Luis was attentive, knowledgeable, and very helpful. I used the USAA car buying service to purchase my 2017 Acadia Denali, and got the lowest price available matched by this dealer. It was an overall wonderful experience! More

DAN THE MAN KEYS This was my first experience with City Cadillac dealership. but i been using the service department and they never let me down. The salesman that help This was my first experience with City Cadillac dealership. but i been using the service department and they never let me down. The salesman that help me Dan was not gonna let me leave without my car thats why i named my title Dan the Man Keys he was very honest and helpful and i would like to thank Argenis Perez team work is very important. Thanks Dan.........Love is Love More

A deal was made I felt the salesman was totally honest and very helpful. I immediately felt at ease. He explained All the features . He worked with me on the price I felt the salesman was totally honest and very helpful. I immediately felt at ease. He explained All the features . He worked with me on the price More
DAN IS THE BEST! Dan Cunningham goes way above and beyond for his customers! I have never encountered better customer service anywhere in my life....! If you are looki Dan Cunningham goes way above and beyond for his customers! I have never encountered better customer service anywhere in my life....! If you are looking for a new vehicle, RUN to see Dan! 😊🚙💙 More

Wonderful experience Absolutely a wonderful experience-- v/professional--Dan Keys is a Prince of a guy--I can't say enough about their entire sales force--if you decide to Absolutely a wonderful experience-- v/professional--Dan Keys is a Prince of a guy--I can't say enough about their entire sales force--if you decide to buy or lease, give City Cadillac a try--Kevin, Whitestone NY-- More

OUTSTANDING Service Luis. Thank You. I looked at the Expedition, the Yukon and then the Tahoe. While looking at the Tahoe at that other dealer across the car lot, I kept thinking about th I looked at the Expedition, the Yukon and then the Tahoe. While looking at the Tahoe at that other dealer across the car lot, I kept thinking about the Yukon Luis just showed me. The White Yukon I came to see had 2nd row bucket seating & I needed a 2nd row split bench. Luis said he can order the Yukon and I can have it within a week. He then suggested that I have a look at the red one that had the 2nd row bench seating. The color and options were perfect. I was upside down in my then 2010 Ford Expedition. My negative equity combined with all the Bells and Whistles on the Yukon SLT pushed the price just out of my range. That day, I left the dealership empty handed but Luis & I exchanged a couple of emails and we continued discussing the price. I returned a day or so later, Luis and Bruce, the Finance Manager explained an assortment of options. Luis's professionalism and mannerism combined with Bruce's honesty and wild outgoing humor made the experience such a positive one. In the end, Luis, Bruce, CityCBG were able to give me Top Dollar for my trade in and a low, low, low, APR. 0%! Forget Ford, Forget Chevy, Go to City Cadillac and make sure you ask for Luis and then Bruce when it's time to close the deal. More

Positive experience Dan was a great person to work with. Friendly and easy going and very helpful. No pressure. I appreciated his candor and practical advice. I will prob Dan was a great person to work with. Friendly and easy going and very helpful. No pressure. I appreciated his candor and practical advice. I will probably be a repeat customer. More

Best salesman ever We have done business with dan Cunningham since 1998 and were fortunate to come across him after all these yet. Guess it was meant to be. Thank you a We have done business with dan Cunningham since 1998 and were fortunate to come across him after all these yet. Guess it was meant to be. Thank you also to Bruce who was extremely patient with us. Look forward to our next time im the futu. We love our new vehicle More
Terrible service center First I got loaner car with no registration sticker and no licence plates and was pulled over by the police while driving back to dealership. Then I n First I got loaner car with no registration sticker and no licence plates and was pulled over by the police while driving back to dealership. Then I notices a long scratch on the driver side doors of my escalade and was told by Sally, mechanic and the service manager that the scratch was there before they serviced the vehicle which is not true. The overall attitude of the staff was really bad,not only they made me wait 3 hours before finally providing me with loaner car but also scratched my vehicle and then implied I was lying to them about damage. The sale team is very professional but the service department is one of the worse I've ever experienced. More

Excellent Dealership I came in looking for a new lease and was helped out by Luis Rodriguez whom was very helpful and got me the type of deal and car I was looking for. He I came in looking for a new lease and was helped out by Luis Rodriguez whom was very helpful and got me the type of deal and car I was looking for. He took his time, provided all the options that I had available. I will definitely be back to do more business with Mr. Rodriguez and this dealership/ More