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Empire Buick GMC of Long Island City
Woodside, NY
1,075 Reviews
Empire Buick GMC is the #1 Buick GMC dealer in New York! We are Google's #1 Top Rated Buick GMC Dealer in Queens! We look forward to assisting you with your next vehicle, and we're here for any GM repair or service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 PM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,075 reviews
April 03, 2017
I Am a return Customer experience with Danny Keys was excell I Am a return Customer experience with Dan Keys was excellent. I would tell everyone about him. I have many friends that have told me about him and I I Am a return Customer experience with Dan Keys was excellent. I would tell everyone about him. I have many friends that have told me about him and I must say that they were right about him and his professional way of doing business. More
by Tony
Employees Worked With
Dan Keys, Dan Keys
April 03, 2017
you will always feel like going back home in City Cadilllac I just traded in my SRX into Escalade last week and would like to share my experience with those who like City Cadillac and dealers there. I have refe I just traded in my SRX into Escalade last week and would like to share my experience with those who like City Cadillac and dealers there. I have referred a few more of my friends to City Cadillac in the past few years. quite a few of them would come back to trade in new editions of their cars by the end of year. Believe me you would meet the best dealer in NYC, Mr. Dan Keys, your financing expert, Bruce and their other colleagues, who will help you in making the best choice. I also had wonderful experience in City Cadillac shops, where the personals and technicians are very professional and patient with the customers' request and questions. More
by jerryzwang1962
Employees Worked With
Cherise Dawkins, John Diakos, Dan Keys, Dan Keys
March 31, 2017
Best car dealership I purchased a new Cadillac from mino park at city Cadillac. Had the best experience buying a car from mr.park. Was very honest and thoughtful off my p I purchased a new Cadillac from mino park at city Cadillac. Had the best experience buying a car from mr.park. Was very honest and thoughtful off my purchase..never though buying a car would be this simple... city Cadillac are honest people and they will attend to your needs and make car buying experience very easy... please go see mino park More
by Shunguo
Employees Worked With
mino Park
March 30, 2017
Excellent service and knowledge A wonderful experience. The dealer Santino knew exactly what I wanted and it was a pleasure doing business. I would recommend anyone who is looking fo A wonderful experience. The dealer Santino knew exactly what I wanted and it was a pleasure doing business. I would recommend anyone who is looking for a car to come to this dealership More
by Eposner
Employees Worked With
Santino Curatolo
March 29, 2017
GREAT EXPERIENCE!!! This is the second time having worked with salesman Joshua Vargas. He is great when it comes to making you feel comfortable about the whole care deale This is the second time having worked with salesman Joshua Vargas. He is great when it comes to making you feel comfortable about the whole care dealership experience. He made me feel like I was talking with family. He always has our best interest and the main reason we come back to City Cadillac. Love my new Encore and Love Joshua he is the man to see!!!! More
by tia67
Employees Worked With
Joshua Vargas
March 27, 2017
Great experience I dealt with Mr. Dan Keys who provided me with outstanding service. He's one of the main reasons why I came back to City Cadillac. I dealt with Mr. Dan Keys who provided me with outstanding service. He's one of the main reasons why I came back to City Cadillac. More
by Com1340
Employees Worked With
Dan Keys, Dan Keys
March 25, 2017
Nice dealer nice service Nice dealer nice salesman Luis. Help us with everything to make sure we can get the car and the car is really nice too..hope the after severe is good Nice dealer nice salesman Luis. Help us with everything to make sure we can get the car and the car is really nice too..hope the after severe is good too... More
by Yong
Employees Worked With
Luis Rodriguez
March 25, 2017
Professional Luis Rodriguez was great. He was professional, friendly, knowledgeable. Since we traveled from Ct, we got everything accomplished in one day. Would hi Luis Rodriguez was great. He was professional, friendly, knowledgeable. Since we traveled from Ct, we got everything accomplished in one day. Would highly recommend this dealership to friends and family More
by Wilfredo458
Employees Worked With
Luis Rodriguez
March 20, 2017
UNHAPPY WITH OVERALL OUTCOME AFTER SALE I WAS UNHAPPY AFTER A COUPLE OF DAYS OF OWNING THE VEHICLE BECAUSE I HAD TO GO TO THE SERVICE CENTER TWICE WITHIN THE FIRST WEEK OF THE PURCHASE DUE T I WAS UNHAPPY AFTER A COUPLE OF DAYS OF OWNING THE VEHICLE BECAUSE I HAD TO GO TO THE SERVICE CENTER TWICE WITHIN THE FIRST WEEK OF THE PURCHASE DUE TO A CD/DVD STUCK IN THE PLAYER, NAVIGATION NOT WORKING, AND THE REMOTE KEY THAT WAS GIVEN TO ME LOOKED HORRENDOUS. FOR ME PURCHASING A $65,000+ VEHICLE, AND PUTTING DOWN $30,000, I EXPECTED TO BE MUCH HAPPIER WITH THE EXPERIENCE, NOT TO HAVE HAD TO VISIT THE SERVICE CENTER UNTIL THE NEXT OIL CHANGE WAS DUE, AND NOT HAVE A KEY THAT LOOKS LIKE I PURCHASED A VERY VERY OLD VEHICLE. ON A BETTER NOTE, PURCHASING OF THE VEHICLE WAS GOOD, SALESMAN DAN KEYS WAS GREAT AND THE FINANCIAL DEPT. MADE SURE EVERYTHING WENT SMOOTH AND I WAS ABLE TO REMAIN IN THE MONTHLY BUDGET THAT I HAD PROJECTED. More
by DJ-ED-LO
Employees Worked With
Dan Keys, Dan Keys
March 18, 2017
Great dealership Dan Cunningham went above & beyond the call of duty to make sure my transaction went smoothly. Everyone I met at City CBG was friendly & made sure Dan Cunningham went above & beyond the call of duty to make sure my transaction went smoothly. Everyone I met at City CBG was friendly & made sure I was being helped. Five Stars all around! More
by Kevin
Employees Worked With
Dan Cunningham
