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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
681 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 681 reviews

August 26, 2025

Robert Acerbo was excellent and very knowledgeable and provided an excellent experience. Was a pleasure! More

by sapippajr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Empire Buick GMC of White Plains responded

Thanks so much for your 5 star feedback on Robert's help! We are grateful for your support and look forward to the next opportunity to assist you.

August 25, 2025

Lydia Gutierrez gave me good information about my car's needs and kept me updated as the work was performed. I thought there might have been a leak from the water pump but she checked and was just water dr More

by kbs230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Lydia Gutierrez
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Aug 26, 2025 -

Empire Buick GMC of White Plains responded

We thank you for leaving Lydia this positive review! Your safety and satisfaction are of the utmost importance to us so it brings us joy to hear that Lydia was transparent during your service- hopefully giving you peace of mind that we have your best interest in mind. Please visit us again the next time you are in need of automotive care, it would be our pleasure to assist you again.

August 24, 2025

Everyone at the dealership was very nice and helpful. Orlando was my salesperson. I told him what car I was looking for and what I was willing to pay, and he made it work. They didn't waste my time like More

by HOCKEYMOM9724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
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Aug 25, 2025 -

Empire Buick GMC of White Plains responded

Hello, Thank you for providing us with a review of your experience at- Empire Buick GMC of White Plains. We are delighted to hear that Orlando and Ryan was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

August 23, 2025

Easy to schedule. Service is on time and completed within time frame specified. Run some nice specials. Be sure to sign up for those. More

by WPABONEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 23, 2025 -

Empire Buick GMC of White Plains responded

Hello, Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your vehicle is ready for its next service.

August 22, 2025

They were very helpful, courteous, experienced, and knowledgeable with helping me on the repairs. Thank More

by rdbellanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Empire Buick GMC of White Plains responded

Hello, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

August 21, 2025

Robert, gave me frequent updates. He was professional and courteous. He understood what I was looking for and found the car I wanted!. Thank you. More

by toniserve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Empire Buick GMC of White Plains responded

Toni, Thank you for your time and feedback. We are pleased to hear that Robert was able to provide you quick and convenient vehicle services from the start to finish! We look forward to seeing you again in the future!

August 20, 2025

Orlando was great. Very easy to work with and made sure we left happy with the truck we wanted. Ryan was amazing. He worked with us on our trade in and new finance. E More

by ejlotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Ghoshroy
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Aug 20, 2025 -

Empire Buick GMC of White Plains responded

EJ, Thank you for providing us with a review of your experience at- Empire Buick GMC of White Plains. We are delighted to hear that Orlando and Ryan was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

August 19, 2025

Please do not use this dealership. The service department is a disaster. Bring your vehicle elsewhere. They do not care about their customers. More

by GMC owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Nimmo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Raio, Phil(Manager)
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Aug 22, 2025 -

Empire Buick GMC of White Plains responded

Hello, Thank you for your time and feedback. We are very sorry to hear that your service experience wasn't a good one, we would like the opportunity to speak to you. Please give us a call at our dealership and ask for the Service Manager, SM: Robert Teunisen at (914) 368-2108 or Email: rteunisen@eagny.com.

August 18, 2025

I had a really good experience at Empire Buick, Robert my salesman did an excellent job at explaining things without being pushy, I recommend this location. More

by john1765
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Empire Buick GMC of White Plains responded

John, We are committed to providing our customers with nothing less than 5-star service. Robert will be especially happy to hear that you were completely satisfied with his customer service that you are willing to recommend us to others, thank you.

August 17, 2025

Dealership staff was friendly and helpful, able to get me out of my current lease and into a new leased vehicle with minimal visits. More

by rsjane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2025 -

Empire Buick GMC of White Plains responded

Hello, Our entire dealership takes great pride in providing the best possible buying experience and our entire team will be thrilled to hear your kind words. Congratulations on your new vehicle and we look forward to seeing you again in the future.

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