Empire Buick GMC of White Plains

The service visit was fast and easy. I dropped the car off and they were done in an hour. Tires rotated and oil change completed.

Just bought a beautiful new envision from the salesperson Ryan who was extremely professional and took the time to be thorough and explain everything with patience. I highly recommend you see him if you are visiting this dealership. I will always be going back to him for future cars. New owners really turned this place around !!

Spoke with Brandon on the phone who told me I qualified for the pull ahead program. Gave him my vin information and lease contract info. Made an appointment to meet with him after work. I arrived on time for my appointment and walked around the showroom for 15 minutes before anyone would help me only to find out Brandon was outside hanging out. The floor manager had to ask him on the phone twice to come in to meet with me. After meeting with Brandon in person he told me I didn't qualify for the pull ahead program and then went in to his manager's office for over 15 minutes to "discuss it." Brandon then proceeds to help another customer while I waited at his desk for another 15 minutes. Upon his return he gave me the most ridiculous lease price I have ever heard and then tried to compare the Buick to a high end luxury car to justify the price. This dealership is completely unprofessional as well as scam artists.

Brandon Pares went above and beyond my expectations to take care of me and my wife. He even bought us lunch!!! Highly recommend Brandon! Very knowledgeable and processed our paperwork relatively quick!

I am a repeat customer and this was my first opportunity to work with David Silva. He made the entire process hassle_free and enjoyable. David was extremely product knowledgeable, professional and friendly. I look forward to dealing with him in the future.

Had an amazing experience with this dealership. I picked up my GMC Terrain yesterday and absolutely love it. Scott, Robert & Brandon were all fantastic! Everyone was friendly, professional and made the whole process go smoothly!

The service was good but I was disappointed to hear that you no longer accepted checks and charged a 3% fee for credit cards. As a long time customer, I find this unacceptable especially since no warning was ever sent out in any of your emails.

Where’s the red capes?? I met Superman dealers Wednesday night:)) Walked in at 6:30 PM drove off in couple of hours With spanking new Sierra AT4, Two thumbs up for Ryan Nimmo who stayed after hours to make sure I know every future in the car. Went completely out of his way and volunteered to return my lease for me so I could drive home with my new truck. Scott branch manager two thumbs up for orchestrating the whole thing with short stuf and after hours, you guys rock!!!

Robert Acerbo and Robert Horton were excellent to work with. They both have a wonderful disposition; informative, never pressured us, patient. They made an overwhelming experience manageable and pleasant. Would highly recommend.

Sales Rep (Brandon) was very good. He was very attentive and he bent over backwards to give us a good deal and make the sale.