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Empire Buick GMC of White Plains
White Plains, NY
604 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 604 reviews
May 11, 2025
They were great. Helped out with everything. Answered all questions. Very polite. Did the job fast and responsible. Very respectful. Help out with my wife and I with Helped out with everything. Answered all questions. Very polite. Did the job fast and responsible. Very respectful. Help out with my wife and I with getting what we want and I would recommend going there in the near future. Great job everyone. More
by joeybx1223
Verified Customer
May 09, 2025
Lydia is knowledgeable, efficient and recommends additional services that are needed. Manages your expectations in consideration of your time. additional services that are needed. Manages your expectations in consideration of your time. More
by JPKSRK25
Employees Worked With
Lydia Gutierrez
May 07, 2025
After 10 years, we finally decided to purchase a new vehicle, and we had a great experience thanks to Preet at Empire Buick of White Plains. He was honest, polite, and patient throughout the entire proc vehicle, and we had a great experience thanks to Preet at Empire Buick of White Plains. He was honest, polite, and patient throughout the entire process—never pushy, always respectful. Preet answered all of our questions and helped us feel confident in our decision. What truly stood out was his follow-through: even after the sale, he made sure we were completely taken care of, responding to our calls and making sure every detail was handled. We really appreciated his professionalism and dedication. Highly recommend working with Preet!!! More
by C & EJ
Employees Worked With
May 06, 2025
We’ve been in and out of this service center for the same problem multiple times over the life of our lease without a resolution. Two nice employees. Everyone else changes more than I change my socks. Go els problem multiple times over the life of our lease without a resolution. Two nice employees. Everyone else changes more than I change my socks. Go elsewhere. More
by chernandez0724
May 02, 2025
I'm not pleased, they haven't solved anything for me, lack of word, lack of professionalism, they stayed 4 days with the car saying that it has nothing, really disappointed with the Buick brand, the car lack of word, lack of professionalism, they stayed 4 days with the car saying that it has nothing, really disappointed with the Buick brand, the car has been 7 months already 3 times that I'm putting it in the mechanic, the first time 1 month they didn't give me a solution either I was with that car that smelled of gas, they told me that the car had nothing, the second I went they fixed it for me and now they tell me the same, today 05/02/2025 they called me and told me that if I want me to take it On Tuesday, on 05/01/2025 they told me that the car was going to stay a week for a spare part, it's one lie after another. Lack of empathy and seriousness, on the part of the staff. More
by LIZAE20122008
May 02, 2025
My experience was horrible. I went an entire month without a vehicle with minimal communication from the dealership. I had to chase people down over the phone multiple times jus I went an entire month without a vehicle with minimal communication from the dealership. I had to chase people down over the phone multiple times just to get answers about what was going on with my car and whether I would get a loaner or not. Any time I've tried to inquire about getting my $540 monthly payment reimbursed and the ubers we had to take for the month we went without a vehicle, I've been ignored. It was an extremely stressful and negative experience and I still have not been contacted regarding reimbursement. Once I got my loaner everything was fine and it seems like the service was performed correctly, but the communication initially was horrendous and the lack of support I've received in pursuing my refund has been extremely disappointing. More
by JULIA HAYES
Employees Worked With
I don't have names
May 02, 2025
Great dealership! No haggle pricing and no hidden fees. Very easy to communicate and deal with. No haggle pricing and no hidden fees. Very easy to communicate and deal with. More
by eamon.hall77
