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Empire Buick GMC of White Plains

White Plains, NY

4.5
683 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 683 reviews

August 18, 2025

I had a really good experience at Empire Buick, Robert my salesman did an excellent job at explaining things without being pushy, I recommend this location. More

by john1765
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Empire Buick GMC of White Plains responded

John, We are committed to providing our customers with nothing less than 5-star service. Robert will be especially happy to hear that you were completely satisfied with his customer service that you are willing to recommend us to others, thank you.

August 17, 2025

Dealership staff was friendly and helpful, able to get me out of my current lease and into a new leased vehicle with minimal visits. More

by rsjane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Empire Buick GMC of White Plains responded

Hello, Our entire dealership takes great pride in providing the best possible buying experience and our entire team will be thrilled to hear your kind words. Congratulations on your new vehicle and we look forward to seeing you again in the future.

August 13, 2025

Absolutely horrible dealership. Was sold a 2019 Chevy Traverse with a faulty transmission. Brought the vehicle to their Service Department twice and was advised that it had an "exha More

by jasondean1241
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taj Tulloch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Fifo was really one of a kind. He went above and beyond to make sure I was a happy customer. Please ask for him next thing you go to GMC. Also, Ryan made sure I wasnt dissapointed More

by kirsispagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fifo Fanek
Aug 11, 2025 -

Empire Buick GMC of White Plains responded

Kirsis, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Fifo took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future and thank you for your recommendation.

August 10, 2025

First and foremost, I just want to express my sincere appreciation for the excellent service I received during my recent purchase of my vehicle from Empire Buick GMC. My sales representati More

by rjdcanlas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Empire Buick GMC of White Plains responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Robert will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! Congratulations on your new vehicle and if there is anything else- Empire Buick GMC of White Plains can do for you please be sure to let us know! Thank you for your recommendation!

August 07, 2025

David was an amazing salesperson, very upbeat and compassionate about his job. Ryan the business manager was top notch every step of the way. They really do things right here and i highly recommend t More

by tstrang2442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Empire Buick GMC of White Plains responded

Hello, Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that David and Ryan was able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed and thank you for your recommendation!

August 06, 2025

The vehicle is terrible. I wanted it returned but Willy hid and wouldn’t take my calls.He blamed it on the company president(s).Robert didn’t know anything about cars and was More

by philb14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Acerbo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Empire Buick GMC of White Plains responded

Phil, Thank you for your review. Customer satisfaction has always been our top priority and we are discouraged to hear of your review. We apologize for the lack of communication and would like the opportunity to speak with you about your experience. Please contact our General Manager, Franco Onelli at (914) 368-2108 or Email: fonelli@eagny.com.

August 05, 2025

I was helped at Empire Buick of White Plains by David Silva and it was by all means an excellent experience. He took the time to explain the process of financing and making sure I got the vehicle my hear More

by natjmcg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Empire Buick GMC of White Plains responded

Hello, Thank you for sharing your experience with us. We are grateful you entrusted us with the care of your new vehicle purchase and are happy to hear David delivered the service you expected. Congratulations on your new vehicle! We look forward to the opportunity to serve your auto needs again in the future.

August 04, 2025

Everyone at the dealership were very friendly. My salesman, Tajae Tulloch was helpful, knowledgeable, funny and made the entire process of buying a new car easy. The finance manager was friendly More

by README29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Arditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Empire Buick GMC of White Plains responded

Thank you for choosing Empire Buick GMC of White Plains with your purchase! We are so glad Taj and our staff were able to make the process smooth and easy!

August 04, 2025

Smoothest car buying experience ever. Walked in, told them what I wanted. Did a test drive with Orlando, and came to an agreement on the numbers. Left with my new hummer that same day. More

by NITISHALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Aug 05, 2025 -

Empire Buick GMC of White Plains responded

Hello, We are thrilled to hear that we made the purchase of your new Hummer easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Orlando is certainly a favorite around here, so it is no surprise that you had a great experience working with him.

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