Empire Buick GMC of White Plains

Great dealership! No haggle pricing and no hidden fees. Very easy to communicate and deal with. No haggle pricing and no hidden fees. Very easy to communicate and deal with. More

Jovani was awesome to work with. His approach created the most relaxed and easy experience I had compared to 10 or so other visits and test drives at other dealerships. It’s a huge p His approach created the most relaxed and easy experience I had compared to 10 or so other visits and test drives at other dealerships. It’s a huge part of the reason that after coming in to test drive two cars late on Saturday, I was finalizing the deal with him on Monday (after having never achieved that level of confidence on all the other cars I had test driven). Jovani is also super responsive, worked with me on price, made my wife and son very comfortable when we came in to actually buy the car, and has followed up since our purchase to confirm things are going OK. I truly enjoyed working with Jovani - I never felt I was being pushed, but I felt I was being heard. And some of the initial questions he asked me actually helped me to focus on the attributes that I really valued in a car. More

I bought my car in to be serviced for a front end shaking the first day they held the car for eight hours and did nothing a few days later they held the car for six hours charged me $1600 and the same proble the first day they held the car for eight hours and did nothing a few days later they held the car for six hours charged me $1600 and the same problem still exists. The manager contacted my husband Told him to bring the car in this past Saturday nobody knew we were coming. No one had any idea what to do with my car. The problem still exists after paying $1600. More

Lydia in Service is Spectacular. Knowledgeable, experienced and treats your car like it was her own. You can trust her to never have you do more work than is necessary but to a Knowledgeable, experienced and treats your car like it was her own. You can trust her to never have you do more work than is necessary but to always make sure your car has all the service it needs. More

Not too fond of the dealership or it's sales staff, but the service department is top notch. the service department is top notch. More

No pressure sales person. Things moved along rather quickly over the course of a test drive, negotiation and sit down with finance. Streamlined and no hassle. Valet to pick me Things moved along rather quickly over the course of a test drive, negotiation and sit down with finance. Streamlined and no hassle. Valet to pick me up at home was an added perk More

Quality, personable, capable, communicative, Service people are terrific, ease of getting appointment, Service done right. thank you people are terrific, ease of getting appointment, Service done right. thank you More

Crappy service I’m about to trade in the car I just picked up I wish service was better they tried but I got a 6 for a 9 picked up I wish service was better they tried but I got a 6 for a 9 More

I was so glad to find a Dealer that meet my needs and also work with me with transparency and honesty. Thank Robert Acerbo (Salesmen) and Ryan Nimmo. They were patience and kind to me and answered all my also work with me with transparency and honesty. Thank Robert Acerbo (Salesmen) and Ryan Nimmo. They were patience and kind to me and answered all my question even when I have so many. Thank you EMPIRE Buick GMC of White Plains for making my dream come true. I will recommend you guys to my friends -and family. More

Friendly and professional, issue explained and awaiting written resolution of problem. I will followup in a few weeks. written resolution of problem. I will followup in a few weeks. More