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Empire Buick GMC of White Plains

White Plains, NY

4.5
600 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 600 reviews

April 16, 2021

Where’s the red capes?? I met Superman dealers Wednesday night:)) Walked in at 6:30 PM drove off in couple of hours With spanking new Sierra AT4, Two thumbs up for Ryan Nimmo who stayed after hours to More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey, Jessica Tresselt
Apr 21, 2021 -

Empire Buick GMC of White Plains responded

Thanks Sam! We're happy to hear that Ryan was so helpful and attentive, and made sure you had a great car buying experience from start to finish. We appreciate your business and hope to work with you again in the future.

April 08, 2021

Robert Acerbo and Robert Horton were excellent to work with. They both have a wonderful disposition; informative, never pressured us, patient. They made an overwhelming experience manageable and pleasant. More

by jaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Horton
Apr 09, 2021 -

Empire Buick GMC of White Plains responded

Hi Jaff, We're so glad to hear that Robert and Robert were pleasant and helpful and provided you topnotch customer service! Thank you for recommending us, and for your positive review, and we hope you will choose us again for your future car needs. Congratulations on your new vehicle!

March 25, 2021

Sales Rep (Brandon) was very good. He was very attentive and he bent over backwards to give us a good deal and make the sale. More

by Bill G
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Pares
Apr 02, 2021 -

Empire Buick GMC of White Plains responded

Thanks Bill! It's great to hear that Brandon was so helpful and accommodating, and made sure you got a great deal on your purchase. We appreciate your business and hope to work with you again in the future.

March 25, 2021

Empire Buick GMC of White Plains and Sales associate RYAN NIMMO were a pleasure to deal with and promptly fulfilled my interest in returning a lease Terraine and signing on a new Acadia . As a senior citize More

by joed106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr McCaffrey who greeted me on arrival..Everton Mcleod financial.
Apr 02, 2021 -

Empire Buick GMC of White Plains responded

Thank you Joe! We're happy to hear that Ryan was so helpful and attentive, and made sure all of your needs and expectations were met. We appreciate your business and hope you're enjoying your new Acadia.

March 18, 2021

I called in first thing in the morning and explain that I had an issue with my car. The representative scheduled me within the hour to come in, and replaced the part within 30 minutes!!! I was carry grateful More

by StaceyCai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure of his name-front desk-service
Mar 20, 2021 -

Empire Buick GMC of White Plains responded

Hi Stacey, We're happy to hear that our service staff was accommodating, and was able to get your car fixed quickly and get you back on the road. Thank you for taking the time to share your review with us, and we hope you'll visit again!

March 16, 2021

Do not use the service dept there. No prices are posted, and they are a rip-off! Told the price next door was about the same, yet it was $20 less! Can't make it up! More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept.
Apr 07, 2021 -

Empire Buick GMC of White Plains responded

Hello Lou, I am sorry to hear that you had a poor experience with our service department, and apologize for any miscommunication that occurred regarding the price of the services you received. If you would like to further discuss your experience, please contact Raymond Maldonado at rmaldonado@eagny.com and he will be glad to address your concerns directly.

March 16, 2021

Empire Buick of White Plains and their salesman David Silva made purchasing my new Encore GX a stress free experience for the first time ever More

by patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Horton
Mar 17, 2021 -

Empire Buick GMC of White Plains responded

Hi Patti, We're so glad that David provided you a topnotch buying experience! Thank you for sharing your 5-star review with us and we hope you will visit us again for your future car needs. Congratulations on your new Encore!

March 16, 2021

Visited this location on President's Day with an interest in leasing a GMC Terrain. David Silva was my sales consultant and was extremely friendly, knowledgeable and patient. I was there for quite a while More

by rf.weinstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey
Mar 17, 2021 -

Empire Buick GMC of White Plains responded

Thank you for sharing your 5-star experience with David with us! We are pleased that he and the rest of our staff, provided you exceptional customer service! We appreciate your business and hope to work with you again. Congratulations on your new vehicle!

March 06, 2021

Empire Buick GMC of White Plains is a stand up establishment. Ryan Nimmo was a pleasure to deal with and very transparent throughout the process. I would highly recommend you ask for Ryan if you p More

by Ericnokaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey, Jessica Tresselt, Robert Horton
Mar 09, 2021 -

Empire Buick GMC of White Plains responded

Hi Eric, Thank you for your 5-star review! We are happy to hear that Ryan, Scott and Rob provided you an outstanding car buying experience! We appreciate your business, and congratulations on your new vehicle!

February 28, 2021

Did my 1st lease, it was an amazing experience. Starting with David my sales Consultant, to all the Managers, Scott, Joe and Billy and our finance manager Robert. We were treated like family every step of t More

by Inelda Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McCaffrey, Joseph Contini, Jessica Tresselt, Bill Kendall, Robert Horton
Mar 03, 2021 -

Empire Buick GMC of White Plains responded

Hi Inelda, We're pleased to hear that David, Scott, Joe, Billy, and Robert all treated you well and provided you topnotch customer service during your visit! Thank you for sharing your 5-star review with us, and congratulations on your new vehicle! We hope to work with you again in the future.

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