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Empire Buick GMC of White Plains

White Plains, NY

Overview
Employees
Reviews
4.5
625 Reviews
Finding a dealership that caters to both sales and services can be challenging. At Empire Buick GMC of White Plains, we simplify the process by offering a one-stop solution. Our experts are ready to assist you with servicing or repairing your Buick and GMC vehicle. You can even get a fast quote online. Explore our WHITE PLAINS Buick and GMC website today to discover what you need!
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358 Central Avenue

White Plains, NY

10606

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Showing 625 reviews

March 15, 2025

Jovani was really nice . Can’t forget about Willie in finance ! I love my terrain ! More

by shameka.johnson336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovani Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Empire Buick GMC of White Plains responded

Shameka, Congratulations on your new Terrain. We realize you have several of choices when buying a car and thank you for choosing- Empire Buick GMC of White Plains. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience. Jovani and Willie will be thrilled to hear your kind words, thank you!

March 14, 2025

Derive was poor again problem wasn’t identified and still persists. No loaner offered. Terrible experience. More

by EGAN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Mar 20, 2025 -

Empire Buick GMC of White Plains responded

We appreciate you taking the time to write this honest review. We are disheartened to hear your service experience wasn't a pleasant one. We would like to speak to you on this matter to better assist you, please give us a call at our dealership and ask for the Service Manager, Robert Teunisen at (914) 368-2108 or Email: rteunisen@eagny.com

March 10, 2025

Excellent servicio muy buen personal Muy puntuales con el serviciohecho a mi truck volvere siempre. More

by levisgardening7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Arditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Empire Buick GMC of White Plains responded

Levis, Gracias por su tiempo y sus comentarios. Nos complace saber que el servicio que recibió con su camión fue de primera calidad y que está dispuesto a volver a contar con nosotros cada vez. ¡Gracias! Esperamos con ansias la próxima vez que realicemos el servicio de su camión.

March 10, 2025

Very impressed with the work also fast service, great customer service care and taking care of customers with free car wash More

by 43CONSTRUCTIONCORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 14, 2025 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 09, 2025

Lydia is great at her job Hae been there multiple times for scheduled service and always goes well . More

by ari8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia in Service
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Mar 10, 2025 -

Empire Buick GMC of White Plains responded

Ari, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. We strive to offer our customers exceptional service both before and after the sale. Lydia will be thrilled to hear your very kind words, thank you.

March 08, 2025

Derek and his team were dedicated to helping me find what I wanted and I appreciate the dedication. Thank you!! More

by angelahoward10147
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Empire Buick GMC of White Plains responded

Angela, Thank you very much for taking the time to write this wonderful review. We are glad you stopped by and that your experience at- Empire Buick GMC of White Plains was a positive one. We also know that Derek was happy to help you.

March 03, 2025

The service was good. The customer service was not not good. I could not reach them over the phone and I was not informed that the car was ready. The car was supposed to b More

by nicoletta.perego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 07, 2025 -

Empire Buick GMC of White Plains responded

Nicoletta, Thank you for your review. It is our goal that every customer experience is exceptional! We do apologize for the customer service that you received on not getting through to us and not having your vehicle serviced correctly and efficiently. We offer our deepest apologizes for the miscommunication. If you would like to discuss further, please reach our to our Service Manager, Vincent Torres, at (718) 524-3127 or at vtorres@eagny.com. Thank you for your time and patience.

March 03, 2025

Wow what cam I say, It was a Breathtaking experience, this Is my second auto fromEmpire Gmc. My sales person David was beyond hepful, what a great guy very knowlebgeable too , the Dealership is one of th More

by david@icam1.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your very kind review and loyalty to- Empire Buick GMC of White Plains. We are delighted to hear that your experience with us have been so exceptional! David will also be overly excited to hear your very kind words, thank you. When the time comes for service, give our service team a call. You will not be disappointed, Congratulations!

March 02, 2025

i very quick and easy experience, a nice salesperson but a very crabby used car sales mgr More

by david@icam1.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Empire Buick GMC of White Plains responded

David, Thank you for your review. We are discouraged to hear of your negative experience with our sales department and would like the opportunity to learn more about your review. Please contact our General Manager, Dennis Acosta, at (9914) 368-2108 or at dacosta@eagny.com at your earliest convenience.

March 02, 2025

Excellent customer service. The agent was knowledgeable and very helpful throughout the process. Highly recommend. More

by Mjaime0975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Empire Buick GMC of White Plains responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Thank you for your recommendation and we look forward to seeing you again.

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