Empire Buick GMC of White Plains - Service Center

Staff is very helpful and works in a timely manner. Facility is also very clean Facility is also very clean More

Over all, it was a good experience. However, I would like more personalized assistance. I am not particularly interested in having my car services and prices quoted via a digital format However, I would like more personalized assistance. I am not particularly interested in having my car services and prices quoted via a digital format. I would like to discuss each issue my vehicle is having in person not text a link and review the issues and prices without human interaction. Although, I did called my customer agent and he did helped me, it's not the same thing. I would like to discuss all services that will be performed in person not via text. Thank you. More

They were professional and timely. They communicated and were honest and helpful. I will be going back They communicated and were honest and helpful. I will be going back More

Everyone was very accommodating. They were friendly and very helpful. Everytime I come my experience is sesmless. They were friendly and very helpful. Everytime I come my experience is sesmless. More

I was very disappointed when I went for my scheduled oil change as I had the plan that paid for it for a year when I purchased the Kia Rio from your dealership. The service advisor had ample time to tell me change as I had the plan that paid for it for a year when I purchased the Kia Rio from your dealership. The service advisor had ample time to tell me that it went over the mileage set forth by the free plan by 200 miles even though it expired June 29 or 30, 2025. But he waited till I was there for 2 1/2 hours so he could bill the company $55 to add to the oil change making the total $99 for an oil change. Plus I had my car inspected as well which was the only best outcome I had while I was there. Noone pays $99 for a simple oil change but since they kept the car that long and waited to tell me, it cost me more that I had expected. He pulled the car's info on the appointment on my arrival but waited over 2 1/2 hours to tell me it cost more and that my plan didn't apply anymore. Very disappointed. More

I had a tire issue after taking out the extended warranty my local dealership would not honor it I drove the hour and a half to Empire and they not only honored it but they went up off and Beyond my local dealership would not honor it I drove the hour and a half to Empire and they not only honored it but they went up off and Beyond More

Purchased a new vehicle. Entire transaction was smooth and easy from start to finish. No hidden fees and James (salesman) was a pleasure to deal with. Entire transaction was smooth and easy from start to finish. No hidden fees and James (salesman) was a pleasure to deal with. More

I had a pleasant experience with Empire White Plains GMC/Buick dealership. Devonte (service) was very helpful and had me in and out of service in no time. I highly recommend this dealership if looking GMC/Buick dealership. Devonte (service) was very helpful and had me in and out of service in no time. I highly recommend this dealership if looking for a new or preowned vehicle and the excellent service that is provided after your purchase. More

Buen servicio, excelente atención. Rey,y Willy me dieron muy buena atencion,les agradezco mucho Rey,y Willy me dieron muy buena atencion,les agradezco mucho More