Empire Buick GMC of White Plains - Service Center

Easy in and out Always professional and informative. Comfortable waiting area. Easy in and out. Comfortable waiting area. Easy in and out. More

Ms Lydia Gutierrez is top of the line always professional and efficient over the years I have coming there professional and efficient over the years I have coming there More

White Plains, Buick dealership always in their service does the best that they can, although they are always extremely busy, which shows that they are in demand but yet they do the best they can to get yo does the best that they can, although they are always extremely busy, which shows that they are in demand but yet they do the best they can to get you in and get you out and no matter what you know the situation. And they always do a good job. The car always comes back a one. More

Lidia is the only constant at the counter. When other people are at the counter an oil change becomes a blown head gasket When other people are at the counter an oil change becomes a blown head gasket More

The only reason I use this dealership is because of Lydia from service and my salesman Robert A. Very knowledgeable and caring from service and my salesman Robert A. Very knowledgeable and caring More

I have been a customer since 2002 and would not go anywhere else, primarily because of Ms. Lydia who has been with Buick since I have purchased my first car. anywhere else, primarily because of Ms. Lydia who has been with Buick since I have purchased my first car. More

AIthough I just went in for NYS Inspection my Service Consultant Lydia was attentive as she has always been to my needs. In my past service visits, Lydia has been extremely helpful & especially when an u Consultant Lydia was attentive as she has always been to my needs. In my past service visits, Lydia has been extremely helpful & especially when an unexpected repair was needed. She's thorough when explaining the repair to be done & if there's option. More

No complaints I can't think of anything else No complaints, I can't think of anything else complaints, I can't think of anything else More

Staff is very helpful and works in a timely manner. Facility is also very clean Facility is also very clean More

Over all, it was a good experience. However, I would like more personalized assistance. I am not particularly interested in having my car services and prices quoted via a digital format However, I would like more personalized assistance. I am not particularly interested in having my car services and prices quoted via a digital format. I would like to discuss each issue my vehicle is having in person not text a link and review the issues and prices without human interaction. Although, I did called my customer agent and he did helped me, it's not the same thing. I would like to discuss all services that will be performed in person not via text. Thank you. More