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Empire Buick GMC of White Plains - Service Center

White Plains, NY

4.2
279 Reviews
Call Service Center (914) 368-2108

279 Reviews of Empire Buick GMC of White Plains - Service Center

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May 29, 2025

I had a pleasant experience with Empire White Plains GMC/Buick dealership. Devonte (service) was very helpful and had me in and out of service in no time. I highly recommend this dealership if looking More

by HJACKCSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Devonte service department
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May 29, 2025 -

Empire Buick GMC of White Plains responded

Jack, Thank you for sharing your experience with us. We are grateful to hear that your service experience with Devonte was so exceptional from the start to end. Congratulations on your new vehicle and thank you for your recommendation. We look forward to the next opportunity to serve your auto needs again.

May 26, 2025

Buen servicio, excelente atención. Rey,y Willy me dieron muy buena atencion,les agradezco mucho More

by LENYS157
Recommend Dealer
Yes
Employees Worked With
Rey y Willy muy buenos vendedores
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May 27, 2025 -

Empire Buick GMC of White Plains responded

Lenys, Gracias por su reseña y comentarios. Nos honra saber que Rey y Willy le brindaron un servicio al cliente excepcional de principio a fin. Esperamos poder atenderle nuevamente con sus necesidades vehiculares.

May 23, 2025

I took my car to the GMC service center because it wouldn’t start. They charged the battery and told me everything was fine. However, the same issue happened again the very next day. I brought the car More

by Yurii Mokretskyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Nimmo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taj Tulloch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blackman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preet Devgun
1.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Arditti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennie Miele-Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jovani Haskins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Levy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas’s
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May 21, 2025

Thanks WP Empire Buick Service for taking care of my Buick when needed. Shout out to Lydia Gutierrez for her support! Regina Burke More

by DEBURGO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez, Service
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May 22, 2025 -

Empire Buick GMC of White Plains responded

Deburgo, Thank you for sharing your experience with us. We are thrilled to hear that Lydia provided you with convenient and efficient services throughout your visit. We look forward to the next opportunity to serve your needs again.

May 18, 2025

This dealership is outstanding. I've been a customer for years. They get you in for service at the appointed time and the service from the service advisor to the mechanics is always More

by CASPER.HOIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor (Lydia), and there is a young lady who worked on my car( don't know her name,but she knows her stuff!)
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May 19, 2025 -

Empire Buick GMC of White Plains responded

Casper, Thank you for your review and loyalty to our dealership. We are honored that you chose our dealership for this outstanding customer service. We look forward to the next opportunity to service your vehicle again.

May 17, 2025

Dishonest - told one story on Thursday and a different story on Friday about car problem !!! More

by marecbx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never returned my call
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May 19, 2025 -

Empire Buick GMC of White Plains responded

Marec, Thank you for your time and feedback. We are very sorry to hear of your service experience and would like the opportunity to speak to you on your vehicle matter's. Please give us a call at our dealership and ask for the Service Manager, Robert Teunisen at (914) 368-2108 or Email: rteunisen@eagny.com.

May 14, 2025

Great experiance, the service provided was done within 45 mins to an hour. Able to use my points which was great. More

by Maddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
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May 15, 2025 -

Empire Buick GMC of White Plains responded

Maddy, Thank you for your wonderful review! We are pleased to hear that our team provided you with a smooth, 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 10, 2025

Lydia at Empire was very cordial and professional that made me comfortable and confident that my car would be taken care of. More

by POPGUNN
Recommend Dealer
Yes
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May 12, 2025 -

Empire Buick GMC of White Plains responded

Pop, We would like to thank you for letting us know how we are doing. Here at- Empire Buick GMC of White Plains, we work extremely hard to ensure that all guests are comfortable with their visit. We are glad to hear that Lydia was able to assist you with your vehicle needs!

May 09, 2025

Lydia is knowledgeable, efficient and recommends additional services that are needed. Manages your expectations in consideration of your time. More

by JPKSRK25
Recommend Dealer
Yes
Employees Worked With
Lydia Gutierrez
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May 12, 2025 -

Empire Buick GMC of White Plains responded

JPK, Thank you for your time and feedback. We are delighted to hear that your service experience with Lydia from the beginning to end was so pleasant. We look forward to the next opportunity to service your vehicle again!

May 08, 2025

Happy Satisfied No more to say Bbb uuuj uuuj hhhh. Hjjj hjjj. Don't push it. More

by LEONTAX
Recommend Dealer
Yes
Employees Worked With
Lydia
Report | Print
May 09, 2025 -

Empire Buick GMC of White Plains responded

Leon, Thank you for your time and feedback. We are pleased to hear that you were completely satisfied with our customer service, thank you. We look forward to seeing you again in the future.

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