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Empire Ford Lincoln

Abingdon, VA

4.8
67 Reviews

106 Old Jonesboro Rd

Abingdon, VA

24210

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Showing 67 reviews

May 07, 2026

Our salesman Tom was great. He helped make the purchasing process very easy. The F & I, Jeff, was also very nice to work with. More

by Vickielark
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Tate
May 06, 2026

Great service. They came to our home when we weren’t able to go to service department. Will definitely use them again for at home service. More

by maryannhayes52
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Posey
April 25, 2026

The guy that came to change oil was prompt and very nice. You don’t find to many people like him and cares about his job. More

by Terry and Margaret Carrier
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Posey
April 24, 2026

I have received great service on my vehicle since buying it here in 2021. The staff and salespeople are great to deal with. I would recommend this dealership if you're looking for a new Ford vehicle. More

by billcatrom
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Posey
April 17, 2026

Great service. Like Empire. they will be the only folks i will use for service. More

by jreynold2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brian Posey
April 06, 2026

The cruse control was not working properly in our 2025 Ford Bronco Sport. After scans and resets were performed it was determined that the camera was defective. The total process included ordering the new More

by cow_dealer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian Posey
March 08, 2026

Great experience, great staff, easy buying experience! Scott & the crew were top notch! Highly recommend buying from Empire. More

by samkiser30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bowers
November 21, 2025

Professional and made a good impression. Went above and beyond to help me. Built trust in the dealership. More

by rancesr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brian Posey
October 31, 2025

Very friendly and fast service. Very knowledgeable about the vehicle and what they did during servicing of my vehicle. More

by ibmelissa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Tapia, Brian Posey
July 11, 2025

Great service along with a professional staff. Staff is always friendly and it’s always a great experience coming here for my vehicle service needs More

by atapia24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Blaine, Robbie, Armando
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