Empire Ford Lincoln

Everything went very smooth on our transaction to purchase a used vehicle. The customer service factor was great. Brian did a great job answering questions and helping us in the purchase. purchase a used vehicle. The customer service factor was great. Brian did a great job answering questions and helping us in the purchase. More

Staff very friendly and knowledgeable about the car I purchased would recommend empire ford for anyone needing a vehicle purchased would recommend empire ford for anyone needing a vehicle More

We have traded vehicles here for over 25 years. Good service always! Great customer service from staff. Nice waiting room. Good service always! Great customer service from staff. Nice waiting room. More

The service was great, fast and nicely done. Great customer service from all the staff, polite and courteous. Great customer service from all the staff, polite and courteous. More

This dealership is probably the best I have ever dealt with in my 50 years of acquiring automobiles. Especially the general manager Jason Hunter and the salesman Brian Scott. Highly recommended. Integrity with in my 50 years of acquiring automobiles. Especially the general manager Jason Hunter and the salesman Brian Scott. Highly recommended. Integrity, honesty, knowledgeable, fairness are words that come to mind. It took 16 months after order to deliver the Ford Maverick, but this was not the fault of the dealership, and they were very encouraging throughout the process. I purchased the vehicle for MSRP, whereas other dealers in the area wanted over $5000 more than MSRP. They exploited the scarcity to the detriment of their customers, but Empire Ford did not. The experience with Empire Ford was totally positive. More

The staff was very helpful and knowledgeable. Answered all my questions in a timely manner. Answered all my questions in a timely manner. More

They have always been very friendly and polite and courteous when we have dealt with them. We have purchased 3 new vehicles from them in the last 5 years and will be going back to them when we are rea courteous when we have dealt with them. We have purchased 3 new vehicles from them in the last 5 years and will be going back to them when we are ready to buy again. Friendly hometown service department that takes care of any problems very quickly and the parts department is always able to assist in getting what you want. More

I've never taken our cars to this dealership and not had to go back a second or third time for them to get it right. The service department is a joke! After I take my car back this time, after being charged to go back a second or third time for them to get it right. The service department is a joke! After I take my car back this time, after being charged $900 for a thermostat replacement, we will never go back. Of course the car is still overheating. Please don't waste your time using their service department because it's a joke. More

Great service. Everyone was friendly and very professional I would recommend the service to anyone Everyone was friendly and very professional I would recommend the service to anyone More

Service sucks. Sales ,after getting their money they no longer know who you are,pass the buck! longer know who you are,pass the buck! More