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Empire Ford Lincoln

Abingdon, VA

4.3
34 Reviews

106 Old Jonesboro Rd

Abingdon, VA

24210

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Showing 34 reviews

November 22, 2021

We bought our 2017 Ford escape SUV at Empire Ford and we were and still are treated like family here. So when it's time for service on our SUV...... So you know where we go to the family at Empire Ford, Tha More

by istewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Posey
July 20, 2021

Worse place I ever been to y'all suck and worse dealership pretty bad I have been dealing with y'all for 2 months and finally had to take my car somewhere else to have it repaired because y'all don More

by jebcmb2021
Recommend Dealer
No
Employees Worked With
Bryan and araron
July 12, 2021

I always receive honesty and upmost respect from Empire Ford of Abingdon they are a fair dealer who knows how to deal and treat their customers Always friendly and willing to help I highly recommend them More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
June 08, 2021

The salesman was very nice, always helpful, always kept in contact with me anything we needed, I love my truck and love the comfort. Everyone was very nice and polite. More

by ggsportinggoods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Jessee
December 05, 2020

I visited and then chose Empire to service my car. They have always met and often exceeded my expectations with their friendly and courteous service. More

by chbelcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, and pick up and delivery driver.
November 12, 2020

Great job performing recall notice maintenance - the under carriage noise issue was resolved well. Everyone, as always, was very polite and kept me well informed throughout the process. Thanks! More

by markjmorgan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
November 09, 2020

This is the only place that I have my 2018 Ford Explorer serviced. With Covid-19 and my age, I feel safe at this dealership. More

by marymccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Edminston, Tanner Armstrong
November 08, 2020

Great dealership does a good job at a good price. Would Great dealership does a good job at a good price. Would recommend this dealership for service work or to buy a new or used vehicles More

by Lukeratliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the service department name
November 02, 2020

Excellent experience, excellent sales, excellent finance. I hope you see the trend. Excellence pretty much sums up the entire process from selection to purchase. I am grateful! More

by MD76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Posey and others
November 02, 2020

#1 in our opinion. My wife and I have been buying vehicles from Empire Ford since 1993. Our 2019 F-150 was our 16th vehicle. Top notch care in every department. More

by lisaphillips461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Garrett, Steven, Chris, Jessee