
Empire Ford Lincoln
Abingdon, VA
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Service department is friendly, efficient and I feel valued. Scheduling was easy, and my loaner was brought to my home. My car was serviced and returned clean. valued. Scheduling was easy, and my loaner was brought to my home. My car was serviced and returned clean. More
Quick efficient service. Great place. I appreciate the way they took care of me promptly with little to no wait time. They seem to value my business. way they took care of me promptly with little to no wait time. They seem to value my business. More
Salesman (Brian), was excellent. However the service dept has a lot to be improved! Been wait 7 months for a part, I know COVID is the problem. But you would think the dealership would have gave a free oil has a lot to be improved! Been wait 7 months for a part, I know COVID is the problem. But you would think the dealership would have gave a free oil change or something. Not my employees have to get paired. When I asked to talk to manger threat never happen. I don’t thin service said anything, He told me someone would come and talk to me and they didn’t. So as soon as the part comes I. And the truck is repaired i am finished with this dealership. Yes you can do the happy dance. But I will tell friends, family and anyone this is not the place to buy a vehicle. More
These guys are great! Always professional and kind. They These guys are great! Always professional and kind. They find the best deals for me , no matter what issue I show up with. Highly recommended! These guys are great! Always professional and kind. They find the best deals for me , no matter what issue I show up with. Highly recommended! More