Back

Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,157 Reviews

125 East Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 1,157 reviews

July 28, 2025

From the moment I walked into Empire Hyundai of New Rochelle, I was treated with exceptional professionalism and genuine care. The entire staff went above and beyond to ensure my experience was not jus More

by Dar3albr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Jul 28, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Solomon and Mike will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else- Empire Hyundai of New Rochelle can do for you please be sure to let us know! Thank you for your recommendation!

July 25, 2025

Working with Solomon was a real pleasure, Knowledgeable and professional we never felt pressured and the process was true and simple! My daughter needs a vehicle and we are coming back next month for anoth More

by jersey166
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Jul 28, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Congratulations on your brand new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Solomon showed you how much we value our customers. Enjoy showing off your brand new vehicle and we look forward to seeing you again when you purchase your new Tucson!

July 25, 2025

I had a great experience, the process was flawless and fast and William (unfortunately I don’t know his last name) was absolutely amazing! Totally recommend More

by Emilia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
Jul 28, 2025 -

Empire Hyundai of New Rochelle responded

Emilia, Thank you for taking the time to share your experience. We are pleased to know that William has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

July 24, 2025

Welcoming, knowledgeable, willing to work to make a good deal. Clean and updated service and sales rooms. More

by jpslater74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Jul 24, 2025 -

Empire Hyundai of New Rochelle responded

JP, We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience. Please feel free to contact us if you have any questions about your vehicle.

July 12, 2025

I received personal attention. The ding on my door was quickly taken care of. The service area was clean and pleasant. I could not be happier with the first rate service More

by PZH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon
Jul 12, 2025 -

PZH responded

Yes this is my review.

June 26, 2025

The service I received by Anthony was excellent and he was very helpful and polite I come there anytime More

by Ccerniglia13@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 27, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Anthony. We look forward to seeing you again when your vehicle is ready for its next service.

June 13, 2025

Service was awesome satisfied and I will strongly recommend empire Hyundai for f new Rochelle someone More

by georgegyedu2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bia, Demond Jones
Jun 13, 2025 -

Empire Hyundai of New Rochelle responded

George, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us that you are willing to recommend us to others. We look forward to seeing you again when your vehicle is ready for its next service.

June 05, 2025

My advisor Krystina Colon was very knowledgeable. And patiently answered all of my questions. Was informed of what issues needed immediate attention. More

by Betances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bansey
Jun 05, 2025 -

Empire Hyundai of New Rochelle responded

Betances, Thank you for sharing your vehicle services with us. We are delighted to hear that Krystina was able to provide you with exceptional customer service throughout your visit. Please let us know if there is anything else we can further assist you with, we would love to help.

June 04, 2025

Thank you for your hospitality krystina Colon was excellent taking good care of my problem informing me how long it would take for the work to be finished I am very happy🙏👏 More

by Heriberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanic I didn't know his name
Jun 04, 2025 -

Heriberto responded

Thank you your hospitality your service was excellent Krystina Colon was very helpful keeping me informed about the work that was being done I was informed that they had to order the parts to fix my air conditioner the next day she called me to inform me that my parts were there to bring my car in I was very happy to hear that I took my car and the work was done I give empire Hyundai five stars job well done

May 29, 2025

It was quick and efficient and Christina in customer service was very nice and extremely helpful. More

by Owens.Troy110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina (customer service in the Service Department)
Jun 02, 2025 -

Empire Hyundai of New Rochelle responded

Owens, Thank you for your time and feedback. We are pleased to hear that Christina was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

1
...