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Empire Hyundai of New Rochelle
New Rochelle, NY
1,073 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,073 reviews
March 10, 2024
Typical Bait and switch operation. Was making a deal on a far posted on their website. Finally had Manger on the phone to discuss the deal only for him to tell me the was sold and te Was making a deal on a far posted on their website. Finally had Manger on the phone to discuss the deal only for him to tell me the was sold and tells me about a less attractive deal. The dealer I was working with prior to the manager confirmed car was available. A complete waste of many emails and texts. The car is STILL up on their site...find another dealer. More
by Tabbruzz_98
Employees Worked With
Stephanie
Helpful March 08, 2024
I received 0% apr for 60 months with $0 down and $580 gift on top. The deal was great, the car is soso compared to my second car - Audi. Dealer bought my lease but forgot to notify Chevrolet, and I incur gift on top. The deal was great, the car is soso compared to my second car - Audi. Dealer bought my lease but forgot to notify Chevrolet, and I incurred late fees. After a lot of back and forth they fixed the issue. I still had to call and email Chevrolet to fix the issue with their bank. This mishap was even reflected in my credit file. I bought Tucson and the car is beautiful, has a lot of cool high tech features including free app which even my Audi does not have, but the engine is weak and car struggles to go 0-60. Comparing to my Audi, engine performance of Tucson is inadequate. More
by Vas
Employees Worked With
Jeremiah
February 28, 2024
I have dealt with Jose Vargas twice now for car leases. He is very professional when it comes to working with people. He follows up with you when you have questions. I definitely recommend Jose and Hyunda He is very professional when it comes to working with people. He follows up with you when you have questions. I definitely recommend Jose and Hyundai of New Rochelle More
by DT
Employees Worked With
Jose Vargas
February 12, 2024
Had a great experience at New Rochelle Hyundai. Big thanks to my sales person Desmond Jones for finding the car I was looking for. Dave Cohen for helping getting me the best finance. Also to Jamie Big thanks to my sales person Desmond Jones for finding the car I was looking for. Dave Cohen for helping getting me the best finance. Also to Jamie Enciso finance director for getting my finance quote approved. More
by zaids10473
Employees Worked With
Demond Jones
February 09, 2024
Horrible customer service and waiting time one time they put different oil in my car. Do yourself a favor don buy or service the car here , and the front desk very rude and unprofessional. put different oil in my car. Do yourself a favor don buy or service the car here , and the front desk very rude and unprofessional. More
by Moe Green
Employees Worked With
Service department
February 07, 2024
I found every one at the dealership to be customer friendly and helpful. Special mention to my sales consultant, Joshua Job, the finance professionals, David and Jaime and the receptionist, Maddie friendly and helpful. Special mention to my sales consultant, Joshua Job, the finance professionals, David and Jaime and the receptionist, Maddie. You guys are a great team and it was a pleasure to do business with you. More
by goldensand1929
Employees Worked With
Sales: Joshua Job, Finance: David and Jaime
