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Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,180 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,180 reviews

August 11, 2025

My first time visiting this dealership I couldn’t be more than pleased and impressed. I thought I would have to be there for hours but the time was minimal. Very efficient and reliable service. More

by weeda220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Aug 11, 2025 -

Empire Hyundai of New Rochelle responded

Hello, We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services on your first visit. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

August 06, 2025

I’ll never choose another Hyundai dealership over new Rochelle! The car buying process was flawless and stress free thanks to my sale associate Demond Jones. The finance guy broke everything down so ther More

by shan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Jose Vargas
Aug 07, 2025 -

Empire Hyundai of New Rochelle responded

Shan, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Demond will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! Congratulations on your new vehicle and if there is anything else- Empire Hyundai of New Rochelle can do for you please be sure to let us know!

August 04, 2025

Went in this weekend for service, my car was ready when promised and happy to see they now offer free car wash as an added bonus. More

by pgu522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Aug 05, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction!

July 28, 2025

From the moment I walked into Empire Hyundai of New Rochelle, I was treated with exceptional professionalism and genuine care. The entire staff went above and beyond to ensure my experience was not jus More

by Dar3albr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Jul 28, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Solomon and Mike will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else- Empire Hyundai of New Rochelle can do for you please be sure to let us know! Thank you for your recommendation!

July 25, 2025

I had a great experience, the process was flawless and fast and William (unfortunately I don’t know his last name) was absolutely amazing! Totally recommend More

by Emilia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
Jul 28, 2025 -

Empire Hyundai of New Rochelle responded

Emilia, Thank you for taking the time to share your experience. We are pleased to know that William has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

July 25, 2025

Working with Solomon was a real pleasure, Knowledgeable and professional we never felt pressured and the process was true and simple! My daughter needs a vehicle and we are coming back next month for anoth More

by jersey166
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Jul 28, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Congratulations on your brand new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Solomon showed you how much we value our customers. Enjoy showing off your brand new vehicle and we look forward to seeing you again when you purchase your new Tucson!

July 24, 2025

Welcoming, knowledgeable, willing to work to make a good deal. Clean and updated service and sales rooms. More

by jpslater74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Jul 24, 2025 -

Empire Hyundai of New Rochelle responded

JP, We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience. Please feel free to contact us if you have any questions about your vehicle.

July 12, 2025

I received personal attention. The ding on my door was quickly taken care of. The service area was clean and pleasant. I could not be happier with the first rate service More

by PZH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon
Jul 12, 2025 -

PZH responded

Yes this is my review.

June 26, 2025

The service I received by Anthony was excellent and he was very helpful and polite I come there anytime More

by Ccerniglia13@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 27, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Anthony. We look forward to seeing you again when your vehicle is ready for its next service.

June 13, 2025

Service was awesome satisfied and I will strongly recommend empire Hyundai for f new Rochelle someone More

by georgegyedu2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bia, Demond Jones
Jun 13, 2025 -

Empire Hyundai of New Rochelle responded

George, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us that you are willing to recommend us to others. We look forward to seeing you again when your vehicle is ready for its next service.