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Empire Mazda of Huntington

Huntington Station, NY

Overview
Reviews
Vehicles
4.7
1,026 Reviews
Call Dealership (631) 479-3821
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660 E Jericho Turnpike

Huntington Station, NY

11746

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Showing 1,026 reviews

December 16, 2023

Mike Smith is an excellent sales person. He knows the car very well and does not pressure you in any way. He has a lot of patience and answers all questions. More

by rorenstein4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Report | Print
Dec 18, 2023 -

Empire Mazda of Huntington responded

Thank you for sharing your positive experience with us, specifically highlighting the exceptional service provided by Michael. Providing a comfortable and informative experience for our customers is one of our top priorities, and we're glad that his professionalism and expertise stood out to you. Should you have any further questions or require assistance in the future, please don't hesitate to contact us.

Helpful
December 15, 2023

Mike, the General Sales Manager, is a great guy. I am so happy working with this dealership. More

by dpeyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Pepra, Sherry Hamid, Michael Bansey, Sam Rivera, Eric Baltazar
Report | Print
Dec 15, 2023 -

Empire Mazda of Huntington responded

Thank you for your wonderful review! Providing 5-star service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

Helpful
December 12, 2023

Went in with online price. Was ready to buy right there. Price jumps up 2-3k if you don’t use the dealer provided financing. Such a joke More

by John
Recommend Dealer
No
Employees Worked With
Sherry Hamid
Report | Print
Dec 14, 2023 -

Empire Mazda of Huntington responded

John, Thank you for sharing your recent experience with us, and please accept our sincere apologies for any frustration caused during your visit to our dealership. Your feedback helps us identify areas where we can improve and better serve our customers. If there's anything specific you'd like to address or if there's an opportunity for us to assist you further, please don't hesitate to contact our General Manager, Sam Rivera at (631) 479-3821 or srivera@eagny.com. Thank you and have a great day!

Helpful
December 08, 2023

After years of loyalty to Mazda and the Huntington dealership we are no longer brand loyal. Returning a leased 2021 Cx5 with 22,000 miles the sales team was unable to work with us and make the number More

by franC
Recommend Dealer
No
Employees Worked With
Jordan salesperson Sales manager also worked with us.
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Dec 11, 2023 -

Empire Mazda of Huntington responded

Fran, Thank you for your loyalty and support to our Mazda dealership over the years. We appreciate the opportunity you've given us to serve you. We are sincerely sorry to hear about your recent experience while returning your leased 2021 CX-5. While we're saddened by your decision to explore other options, we respect your choice and appreciate the opportunity you've given us to learn and improve our services. Should you have any further feedback or if there's anything we can do to address your concerns, please don't hesitate to reach out. Your feedback is invaluable as we aim to enhance our customer experience.

Dec 11, 2023 -

franC responded

The numbers we were looking for in November are now the deals being given by the dealership in December it is unfortunate that the sales manager was not willing to negotiate fully. Especially when others are. Thank you

Helpful
November 26, 2023

William was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure w More

by Nathan H
Recommend Dealer
Yes
Employees Worked With
William Thomas
Report | Print
Nov 27, 2023 -

Empire Mazda of Huntington responded

Nathan, Thank you for sharing your positive experience with us! Providing thorough and efficient service is so important to us, and we are glad that William's efforts could meet your satisfaction. He will be honored to have earned your kind recommendation. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

Helpful
November 25, 2023

Jack helped me buy my first car he made it so easy. I was in and out within 3 hours in a brand new car More

by Tenshi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McGovern
Report | Print
Nov 27, 2023 -

Empire Mazda of Huntington responded

Thank you for your positive review! We are honored to have been of assistance to you with your special purchase, and we are glad that Jack could provide you with a smooth, 5-star experience. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

Helpful
November 25, 2023

Jack is awesome. He was very helpful in helping me find my dream car. Thanks Jack!!! More

by robakerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McGovern , Romain Carius
Report | Print
Nov 27, 2023 -

Empire Mazda of Huntington responded

We are so glad that Jack could get you into your dream vehicle! Our guests' satisfaction is our utmost priority. We thank you for your positive review and we wish you the safest of travels- on behalf of the entire team!

Helpful
November 25, 2023

Empire had an array of cars to select from, and did everything they could to get me in my dream car. I am thankful for the employee that worked with men in order to walk out with my dream car. Very hel More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Thomas
Report | Print
Nov 27, 2023 -

Empire Mazda of Huntington responded

Mark, We greatly appreciate your positive review! We are so glad that our team took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your dream vehicle- on behalf of the entire team!

Helpful
November 25, 2023

Attentive and informative to my needs when purchasing a brand new mazda vehicle. Very helpful during the car purchasing process. More

by jeffrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Pepra
Report | Print
Nov 27, 2023 -

Empire Mazda of Huntington responded

Jeffrey, Thank you for taking the time to leave us this positive review! We are glad that our team was both helpful and informative. It is our pleasure to assist you in any way possible. Congratulations on your new Mazda!

Helpful
November 22, 2023

This dealership was very professional. Wonderful experience. The salesman we dealt with was very great and the sales manager Eric is someone I hope to deal with every time I return! I l More

by cakeoholic88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Pepra, Vito Ilardi, Eric Baltazar
Report | Print
Nov 22, 2023 -

Empire Mazda of Huntington responded

Thank you immensely for taking the time to share your fantastic experience with us! We are thrilled to hear that your experience was nothing short of wonderful and that you're loving your new vehicle. It's our utmost pleasure to have been a part of your journey in finding the perfect match. Your recommendation means the world to us, and we're honored by your trust in our team. Should you need any assistance or have further inquiries, please don't hesitate to reach out. Congratulations on your new vehicle!

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