Empire Mazda of Huntington

Excellent experience As all know, the car buying experience is on par with root canal surgery, but Huntington Mazda, and James Kim proved that that does not have to be the As all know, the car buying experience is on par with root canal surgery, but Huntington Mazda, and James Kim proved that that does not have to be the case! I could not be happier with the entirety of my purchase, from first contact, then subsequent calls to negotiate a good deal, thru final price and delivery. THIS is what it should always be like everywhere! R U listening other dealers out there??!! More

1st Class Experiance Huntington Mazda is unlike any other car dealership I have encountered. Rolando approached my husband and I while we were looking at the Mazda 3 and Huntington Mazda is unlike any other car dealership I have encountered. Rolando approached my husband and I while we were looking at the Mazda 3 and Mazda 6. He was knowledgeable about the features of both vehicles. When we decided the 6 made more sense to us, he offered a test drive, which we took. During the drive, he pointed out all the safety features and made sure all our questions were answered. Rolando did not pressure us to buy at all. Once we made our decision to buy the same vehicle we test drove, Rolando wrote everything up for us, including the trade in value on our all car. I feel like we got a fair deal at Mazda Huntington. When we went to pick up the car, the financing was simple to understand and a pleasant experience. Rolando, taught us how to operate the interior controls and we drove off happy. We have been enjoying our Mazda 6 ever since. More

NO NEED TO GO ANYWHERE ELSE Here's a new concept: wanting to actually go to a car dealership to meet with a car salesman and buy a car. Well look no more...I am happy to say tha Here's a new concept: wanting to actually go to a car dealership to meet with a car salesman and buy a car. Well look no more...I am happy to say that will be you if you go to Huntington Mazda to buy your next car from Geovanny Pedroza and the Sales Manager Richard Chang.. Geovanny and Richard will treat you like family. Richard is NOT HIDDEN in a back room with tinted windows unseen by any customers and only allowed to be visited three times with each purchase. Quite the contrary he seats overlooking his entire sales area. He is REAL and very APPROACHABLE. Geo was extremely knowledgeable about both cars we spoke of and he found the exact color and model I wanted. They both made sure I got the a fair price and NO HASSELS OR PRESSURE WHATSOEVER! What a breathe of fresh air! Our family just purchased our second car in less than one year from them and we might be getting another in the near future. In fact as long as they are there we will probably be driving Mazdas. BRAVO AND THANK YOU SO MUCH! Fondly, The Salzman Family More

Really bad experience So I found an Audi online that I was interested in buying, I called and spoke to James and he was nice enough, I told him i wanted to come in and see So I found an Audi online that I was interested in buying, I called and spoke to James and he was nice enough, I told him i wanted to come in and see the car and have my Mercedes looked at for a trade in. I arrived at the dealership and was greeted nicely, thats where it all went downhill, I was taken to see the car which was a mess!!! 1) The ad states "New Tires Save Money" the tires were at best 4/32 of an inch and the date code was 2014. NOT NEW TIRES. 2) The ad states "New Brakes and Rotors" Im sure they were new at some point, but they were not new to this car! 3) The drivers side 1/4 panel had accident damage (not disclosed in the ad, or on the phone with James). 4) The general condition of the car was pretty poor (STP oil filter installed, lots of varnish inside the valve cover) it was not properly maintained. So i said to the sales guy, im not interested at the listed price, but maybe if you took a couple thousand off i would be, and he replied ok thanks, and walked away. I have purchased alot of cars in my life BMW, AUDI, PORSCHE, MERCEDES...... I have never had an experience like this one. My suggestion for management, have a conversation with your sales staff and explain to them that even if they think an offer wont be accepted by the desk they should still at least present it. Parking lot T.O's really dont help car sales, this sales guy didnt even take my name or number down. I will not return to Huntington Mazda. More

Very Professional and great team I visited Huntington Mazda on 2 occasions and was met both times by a young sales associate, Rolando. He was very personable, respectful and quite kno I visited Huntington Mazda on 2 occasions and was met both times by a young sales associate, Rolando. He was very personable, respectful and quite knowledgeable about the various models, trims etc. He is obviously very diligent and caring about his work and was able to answer all of my questions in detail. He referred me to the manager on duty to discuss competitive pricing for a 3 year lease and that's just what I received. From Paul - again knowledgeably and professionally without the typical unwanted pressure so frequently expressed to prospective customers. It was a very pleasant visit and I felt confident with the car and deal that was offered They're a credit to the dealership and contribute to Mazda's positive reputation More

Good Deal Gives answers to all questions and service is reliable. Goes out of his way to help customers. TY Gabe! Technicians also answer all questions asked. V Gives answers to all questions and service is reliable. Goes out of his way to help customers. TY Gabe! Technicians also answer all questions asked. Very friendly More

Outstanding Customer Service! I was in the market for a new car and chose to go with the Mazda 6. Dart Johnson was extremely accommodating and we were able to quickly work a great I was in the market for a new car and chose to go with the Mazda 6. Dart Johnson was extremely accommodating and we were able to quickly work a great deal out. He was patient and helpful throughout the entire process and I am more than pleased with the vehicle and price that he was able to provide me with. I was interested in a specific color combination with additional options that weren't readily available on the lot. Dart went above and beyond and found the exact model that I was interested in. There were a few that were nearby but they didn't meet his standards. He located the perfect car and had it quickly delivered to the dealership. Everyone at the dealership is kind and provided me with great authentic customer service. Huntington Mazda will likely retain my business for the foreseeable future. More

My first time experience at Huntington Mazda I came to Huntington Mazda as a first time customer and was incredibly satisfied with my experience there. My sales representative, Rolando, was the a I came to Huntington Mazda as a first time customer and was incredibly satisfied with my experience there. My sales representative, Rolando, was the absolute kindest. He answered any questions I had in regards to my first time leasing. Any question he did not know the answer to he was able to find for me. The finance department was also very welcoming. Francesca made the process simple, the way it should be. Overall I would highly recommend Huntington Mazda, especially to other military personnel! More

Willingness to accomadate customer Buying a car is never easy, car dealers are not known to have your interest as their primary concern whether your concerns are financial or not. Howe Buying a car is never easy, car dealers are not known to have your interest as their primary concern whether your concerns are financial or not. However, at Huntington Mazda my family has been able to buy 4 cars within 4 years with a comfortable degree of confidence that we got a good deal for a very good product. Our salesperson Geo is a sweetheart, very accommodating when shopping for a our 3rd CX-5 and our 1st CX-9, I highly recommend Geo. The sales manager Rich is also very accommodating, Rich is a straight shooter and if he can he will meet you where you need to be financially, whether you are buying or leasing a car. Again I highly recommend this dealership my only caution to prospective buyers is do your homework be an informed consumer with pricing and be aware of any unnecessary add on's as you check out. More

I finally got the car I always wanted I want to say that I received excellent customer service from Mike Wills and the whole team at Mazda. I have always been scared to finance a car and M I want to say that I received excellent customer service from Mike Wills and the whole team at Mazda. I have always been scared to finance a car and Mr. Wills made the process very smooth and comforting. He explained all of the numbers on my paperwork and made sure I was not being over charged . More