Empire Mazda of Huntington

Great sales and service! We own one of the first 2013 Mazda CX5’s produced, and we love the car. In March 2015 we saw Mary Pentecost at Huntington Mazda looking for a used or We own one of the first 2013 Mazda CX5’s produced, and we love the car. In March 2015 we saw Mary Pentecost at Huntington Mazda looking for a used or new Mazda to replace one of our old cars. Mary is very knowledgeable. She went through pricing options on used cars, and described all of the detailed engine and feature comparisons between the new Mazdas and our 2013 CX5. This helped us reach a decision to purchase a new 2015 CX5, and we are very happy with that decision. In the past several months we have had a few minor issues with our older 2013 CX5. I found their service department to be very helpful and knowledgeable. In one case they resolved a tire pressure warning light issue right over the phone. In another they fixed a broken plastic bolt and aligned the parts on the wheel hub of my 2013 CX5 for just $12. Recently, we needed to replace the batteries in our 2013 CX5 key fobs. Mary personally brought us to the parts department and stayed with us until the batteries were replaced. With Mary, the “white glove” treatment does not stop with the initial sale, and has extended to our older CX5. Both Mary and the Huntington dealership have permanent and extremely satisfied customers in my wife and I. Their sales and service department are very customer focused and when our 1999 Kia Sephia eventually dies, I know that we will returning customers. More

Got me into my dream car I cannot say enough about this dealership. I was trying to get out of my current Jeep desperately, while keeping similar monthly payments. Jack and Br I cannot say enough about this dealership. I was trying to get out of my current Jeep desperately, while keeping similar monthly payments. Jack and Brittany worked with me when no one else would- even giving me a higher than estimated dollar value for my trade in. Brittany was a gem from the get go. She worked to find me the car I wanted and patiently answered all my questions (I had a lot of anxiety- first lease!) she even spent a good deal of time with me explaining all the fancy features. Jack got all my needs met financially- which I thought was going to be impossible! They are truly fantastic and I highly recommend them to anyone in the market for a Mazda. Loving my 2016 CX-5!!!! More

Excellent Thanks for an easy pleasant transfer from one lease to another lease. Great experience, Very knowledgeable and friendly. All around service A+ Highly Thanks for an easy pleasant transfer from one lease to another lease. Great experience, Very knowledgeable and friendly. All around service A+ Highly recommend checking out this dealership More

Great dealership! This dealership was great and Mary was absolutely wonderful! Very friendly and helpful and never did I feel pressured. I would definitely recommend This dealership was great and Mary was absolutely wonderful! Very friendly and helpful and never did I feel pressured. I would definitely recommend working with her! More

Mazda 6 Huntington mazda is an absolute pleasure to deal with. The entire staff treat you like family. DIana puzio was fantastic to deal with. I was looking t Huntington mazda is an absolute pleasure to deal with. The entire staff treat you like family. DIana puzio was fantastic to deal with. I was looking to purchase a Honda and after looking at the Mazda line up, it was a very simple decision. The Mazda 6 is an incredible value. I love my new car and love Huntington mazda. Thank you to all More

Great service, great guys Really enjoyed the atmosphere in this dealership. The service area is a good size and very clean. All the guys are very friendly and they took care Really enjoyed the atmosphere in this dealership. The service area is a good size and very clean. All the guys are very friendly and they took care of all my needs. More

A painless experience!!! Brittany Gray is outstanding in every way. She spends time with her customers and it shows! Mazda Huntington is an excellent dealership in general. My Brittany Gray is outstanding in every way. She spends time with her customers and it shows! Mazda Huntington is an excellent dealership in general. My overall leasing experience was a painless process and the lease-term was super competitive. I would definitely recommend them to others. More

Everything went great! I've been buying cars for over fifty years and this is the first time I actually enjoyed the experience. Working with Dart Johnson was a pleasure and I've been buying cars for over fifty years and this is the first time I actually enjoyed the experience. Working with Dart Johnson was a pleasure and everything went as promised. More

NEVER GOING TO HUNTINGTON MAZDA AGAIN UPDATE: Huntington Mazda has screwed me over so badly. I was so pleased with my initial meeting at Huntington thinking that I finally found a dealersh UPDATE: Huntington Mazda has screwed me over so badly. I was so pleased with my initial meeting at Huntington thinking that I finally found a dealership that was honest and valued their customers....WRONG. I was contacted over THREE months AFTER I leased my vehicle that they were having trouble obtaining the title of my traded vehicle even though on my initial visit and during the closing I repeatedly informed them I did not happen. Obviously the price between the pay-off changed between that time period and now they are holding ME responsible for their horrible staff not doing their job in a timely fashion. I informed Dart whom was my salesman I didnt have it, I informed Jack DePalo I didnt have it, and I informed the finance gentleman I didn't have it and now they are coming after me for over $700 that I do NOT have because they messed up. I contacted Mazda HQ and had a representative working with me for months trying to get this closed and Huntington Mazda is refusing to concede. DO NOT WASTE YOUR TIME HERE...they are just like every other dealership that is just looking to screw with you and take your money. They do not value their customers... I will NEVER deal with this dealership again. ORIGINAL REVIEW: As a woman I have always been weary of car dealerships and just being taken advantage of due to my lack of knowledge of cars and a bad experience from my first vehicle purchase. This is hands down one of the best dealerships I have ever encountered. We were greeted right away by a very nice salesman, Dart. He wasn't pushy just answered some questions we had and then asked if I would like to test the car. Not only did he let me test drive the vehicle but he took the time to explain all the features of the car I was looking at. Once we finished the test drive he even took us to another lot to see the car in different colors so I could really see the options I had if I chose to purchase/lease the vehicle. I honestly didn't walk into the dealership with the intention of finalizing my decision but due to the sincerity of Dart and his sales team they inspired me to want to give them my business. I picked up my brand new 2016 Mazda CX5 yesterday (4/20/2015) in black with the white parchment leather inside. I am in awe that this deal actually came together. I worked directly with Jack and Dart throughout the week to finalize a deal that worked with my budget and thank goodness they were able to work with the bank to get me the car I really wanted. Upon arrival yesterday the finance director Edward Pinero took the time to work thru the paperwork with me to make sure I understood the details of the lease. He made sure to calm my worries and made it an easy going process. He was professional and kind just like all members of Huntington Mazda team that I encountered. After receiving my car, even though it was after working hours Dart took the time to explain certain features inside my car which I really appreciated. I would definitely recommend this dealership to anyone who would ask. You will definitely not be disappointed with the cars or the dealership in general. More

Pleasure to work with, very professional, great experience I Went to look at a Mazda 3 last week and was greeted By James Kim. James was a pleasure to deal with. He was very knowledgable and provided us with m I Went to look at a Mazda 3 last week and was greeted By James Kim. James was a pleasure to deal with. He was very knowledgable and provided us with much information in helping to make our decision. He was extremely helpful in getting us the price we were looking for. After we decided to lease the car James gave us a thorough review of all the amenities in the car. I have nothing but nice things to say about this dealership More