Empire Nissan of Hillside

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I booked an appointment and I was there for over 3 hours. I was only there for an oil change and a slow leak on my rear tire. I saw other people that arrived after me leave out before me and that was somethi I was only there for an oil change and a slow leak on my rear tire. I saw other people that arrived after me leave out before me and that was something that I took notice of, maybe next time my experience will be better. More

Came in due to a tire pressure reoccurring issue. I waited an hour as I asked for a 4 point inspection on all Tires to be completed. Turns out there was a nail in my tire. I was assured that the tire w waited an hour as I asked for a 4 point inspection on all Tires to be completed. Turns out there was a nail in my tire. I was assured that the tire was plugged and it will be durable. The next morning I started my car and the air pressure warning for the exact same tire came on. I came for a service on my time and have the same result as when I Came. Very frustrating More

My car was well taken care of! The only minor issue was my car had to stay over the weekend and no one contacted me. my car had to stay over the weekend and no one contacted me. More

Eligio and George were AMAZING 🤩 I came into the Eligio and George were AMAZING 🤩 I came into the dealership feeling defeated driving a 2012. I didn’t have much money to put down and these 2 guys Eligio and George were AMAZING 🤩 I came into the dealership feeling defeated driving a 2012. I didn’t have much money to put down and these 2 guys promised me I’d get what I wanted and I did. I now drive a 2021 Nissan Altima My 1st new car. Customer service was Excellent . These guys are the BEST. Thanks George and Eligio 💜 More

I wasn’t happy with the service I was giving at this dealership, the young lady who took my information was very rude and unprofessional she didn’t want to get me the manager after I requested one for h dealership, the young lady who took my information was very rude and unprofessional she didn’t want to get me the manager after I requested one for her refusing to call the service contract customer service for me. I had to request someone else who came out and was very helpful and I understanding, I was forced to pay $525 for a rental that would have been covered under the service contract agreement, I was given a car that had bugs I was itching every time I got in the car until I got it washed. The battery was lose. When Dana was there she was exceptionally nice and helpful. I’m not happy with this dealership and I had to pay additional $100 awful More

The job took too long to complete. The job was good but the price was took much for a car bought at the same dealership 5 years ago. the price was took much for a car bought at the same dealership 5 years ago. More

I was very pleased when I took my car in for an oil change. I was immediately greeted by my tech. He was very friendly and took my car. He told me it would be about 1/2 hour. He took me to the wait change. I was immediately greeted by my tech. He was very friendly and took my car. He told me it would be about 1/2 hour. He took me to the waiting area and texted me a few times to let me know his progress. Before I knew it, he had my car ready and waiting for me. I was very happily surprised that I had my car serviced so quickly. In previous dealerships, I sometimes had to wait 2 hours. Issaah was a pleasant surprise. More

with people skills such as jason ryder on board i would recommend friends and family to visit your site thank you and best regards ed recommend friends and family to visit your site thank you and best regards ed More

definitely the worst service I have ever had at a dealership !! after 3 days without giving me any information about my car, they fixed one thing and ruined another, now I need to lose another day of dealership !! after 3 days without giving me any information about my car, they fixed one thing and ruined another, now I need to lose another day of work to take my car to fix it !! More