Empire Nissan of Hillside

Deceptive service advisory! Service agents provide false or exaggerated repair quotes to cheat unsuspecting customers. The service agent I encountered had a very condescending demeanor towards me when I de or exaggerated repair quotes to cheat unsuspecting customers. The service agent I encountered had a very condescending demeanor towards me when I denied the unnecessary repairs. More

Received excellent service despite the corona virus situation. Danny was great in taking care of my fears about the exposure in the service dept area. situation. Danny was great in taking care of my fears about the exposure in the service dept area. More

Very Nice People I would greatly recommend this Nissan facility to anyone who wants to buy a Nissan Rogue,Pathfinder, Murano, etc. They are really negotiable dealer I would greatly recommend this Nissan facility to anyone who wants to buy a Nissan Rogue,Pathfinder, Murano, etc. They are really negotiable dealer/Manager. More

My visit was awesome,because the service Advisor was good and the work done was good,I will always chose Route 22Nissan for my s and the work done was good,I will always chose Route 22Nissan for my s More

I came in to get an alignment and oil change on my 2006 Nissan Murano. The alignment was done, but the oil change was declined by the service advisor who noted that it could not completed because the drain Nissan Murano. The alignment was done, but the oil change was declined by the service advisor who noted that it could not completed because the drain plug was stripped and I needed a new oil pan costing over $400. When I got home, I went under the vehicle to confirm if what the service advisor stated was true, but found that the oil pan is in good condition, gasket not leaking and the drain plug unstripped. The valve cover gaskets are leaking, but a quote was not given for the repairs. The service advisor also noted that I declined the multi point inspection which is a lie. I previously called in to schedule the wheel alignment and stated that I have an oil leak and wanted that checked out before doing an oil change. Upon arrival at the service center, I was called in for pre-screening by the sales advisor to do an assessment and work order. I told the representative that I came to get wheel alignment and and oil change(free multi point inspection is done when oil changes are performed). The service advisor then mentioned service options including the multi point inspection at a rate of about $140 to be paid immediately if performed without the recommendations or the rate would be applied to the bill only if I got the recommended repairs done that day. More

He took great care of me during my visit. Also was very friendly, caring and listened to what i needed from them. Great customer service. friendly, caring and listened to what i needed from them. Great customer service. More

Great dealer they are not like other places I went that post a price after 1995$ down and and put it in the description so when you go the car cost 2000 more then what you saw on line in route 22 Nissan th post a price after 1995$ down and and put it in the description so when you go the car cost 2000 more then what you saw on line in route 22 Nissan the price I saw was the price I payed that’s was I loved about that dealer More

I have had multiple problems with my car since purchasing it brand new (2019) at Route 22 Nissan in August or 2019. It is a Nissan Rouge SL AWD. The service department has not corrected these problems to my it brand new (2019) at Route 22 Nissan in August or 2019. It is a Nissan Rouge SL AWD. The service department has not corrected these problems to my satisfaction over the past 7 months despite multiple visits for the same problem. Finally on this visit the manager stepped in. It is too early to tell if my car has been fixed properly this time. I hope that it is and I can continue my business with Route 22 Nissan. I am cautiously optimistic. However, I am very disappointed in my purchase overall since it has so many issues and Route 22 Nissan has not offered to extend my warranty to show good faith in their products. More

This is our 4th vehicle leased thru the dealership and Dave has been a pleasure to deal with each and every time. It's a bit of a ride from home to the dealership but it's been worth the drive every time. Dave has been a pleasure to deal with each and every time. It's a bit of a ride from home to the dealership but it's been worth the drive every time. More

Great and timely service. Best choice information and servicing for my car. They make sure to leave nothing short of thoroghly satisfied. Thanks a lot servicing for my car. They make sure to leave nothing short of thoroghly satisfied. Thanks a lot More