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Empire Nissan of Hillside
Hillside, NJ
4,705 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,705 reviews
March 11, 2019
I had a bad experience with Nicole Granados very unpleasant Bad experience with Nicole Granados. But I move on with my service with a very helpful man courtesy in every step I'm glad to do all my car repairs Bad experience with Nicole Granados. But I move on with my service with a very helpful man courtesy in every step I'm glad to do all my car repairs with him I understand that Nicole is in her last month of pregnancy. But that doesn't excuse to be a bad customer service person. Thanks, Nicolas Sherencel For all you kind and helpful on my visit to Nissan More
by JACKIEGUZMAN63
Verified CustomerEmployees Worked With
Nicolas Shrencel. , Cassandra Rene, Nicole Granados, Rich Padilla
March 11, 2019
Dana was awesome! Dana Sisakova was a pleasure to work with. She took her time and explained all of the services being performed on my SUV. I told her I was on a budget Dana Sisakova was a pleasure to work with. She took her time and explained all of the services being performed on my SUV. I told her I was on a budget and she stayed within that range. Please hire more female service advisors. She talked to me not at me. More
by BOOKLOVER1120
Employees Worked With
Dana Sisakova
March 09, 2019
Here we go again, another let down! Took my car in for service this past Wednesday. All seemed to have went well. Report shows tires a great. Driving a few blocks and realize the "tire Took my car in for service this past Wednesday. All seemed to have went well. Report shows tires a great. Driving a few blocks and realize the "tire pressure light still on". Call to see if they checked tire pressure and couldn't get a yes or no. Only asked that I bring car back. Of, course i couldn't!! I was on my way to work in NY. I paid $63 for them to check tires and now I have to do it myself. Thanks Route 22 Nissan for another let down. Yes, amother..check your records. More
by Goldengurl42
Employees Worked With
Dana Sisakova
March 08, 2019
Ba d places They make you pay over of the value of the car they make me pay $ 22000 dallar for a Nissan pathfinder 2013 50 000 mile with no bluetooth, camera They make you pay over of the value of the car they make me pay $ 22000 dallar for a Nissan pathfinder 2013 50 000 mile with no bluetooth, camera More
by Rosesajous
Employees Worked With
Eric Kaplan, Carlos Freitas, Cesar Hurtado, Pat Didomemnico, Omar Howard, Nathanial Jackson, Luis Bolanos, Karla Marquinez, Mike DelaCruz
March 08, 2019
2018 Maxima SR I showed up at my local Nissan dealership with a vibration issue and was told they couldn’t help me. “To busy”. I went to Route. 22 Nissan without an I showed up at my local Nissan dealership with a vibration issue and was told they couldn’t help me. “To busy”. I went to Route. 22 Nissan without an appointment and was quickly ushered into precheck . While waiting in the service area Brandon Arias discussed my vibration issue with me. While waiting my service advisor kept me up to date via text message My car was serviced and had my tires balanced correcting my concerns. Very proffesional and accommodating dealership. More
by Bruce 2018 Maxima SR
Employees Worked With
Eddie Cortez. Brandon Arias
March 08, 2019
People working on Service department When I went to drop of my car to replace the glass, once I talked with the sales person, and I was directed to a woman and she was very rude, until on When I went to drop of my car to replace the glass, once I talked with the sales person, and I was directed to a woman and she was very rude, until one of the other service person told her that he had the papers directed to me. The person was a guy he was very nice, opposite of the woman she was rude. More
by MCarreira
Employees Worked With
Jake (Jacob) Tapia
March 08, 2019
Amazing I gave a five star review because my service advisor Isaiah did the most to help me service and help maintain the maintenance on my vehicle I gave a five star review because my service advisor Isaiah did the most to help me service and help maintain the maintenance on my vehicle More
by michael.elias99
Employees Worked With
Isaiah
March 08, 2019
Great Service! This service department always does a great job. I have never had an issue with anything they have fixed. I will continue to bring my car here for This service department always does a great job. I have never had an issue with anything they have fixed. I will continue to bring my car here for service and I highly recommend Route 22 Nissan. More
by MIchelle
Employees Worked With
Nick
March 08, 2019
Nissan service team never disappoint me. AS USUAL THE NISSAN SERVICE TEAM, ARE ALWAYS READY TO HELP, WITH ALL MY QUESTIONS, AND CONCERNS, THEY GAVE ME ANSWERS THAT MAKES ME FEEL BETTER, ITS A AS USUAL THE NISSAN SERVICE TEAM, ARE ALWAYS READY TO HELP, WITH ALL MY QUESTIONS, AND CONCERNS, THEY GAVE ME ANSWERS THAT MAKES ME FEEL BETTER, ITS ALWAYS A PLEASURE TO COME BY AND GET MY CAR SERVICE BY MY NISSAN FAMILY. More
by Bentley 1
Employees Worked With
CRIS, JULIUS,
March 07, 2019
Great They did a great job repairing my car. I was kept up to date as to when my car would be ready. Excellent job guys! They did a great job repairing my car. I was kept up to date as to when my car would be ready. Excellent job guys! More
by Ariel.Cadet
Employees Worked With
Other Employees :
Eric Kaplan, Carlos Freitas, Omar Howard, Nathanial Jackson, Luis Bolanos, Raul Piaz, Shawaan White, Eddie Perez, Karla Marquinez
