Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Nissan of Hillside
Hillside, NJ
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,707 reviews
January 12, 2019
Making car purchasing fast and easy! Jake is a great salesperson! The whole process was quick and efficient. Caesar came around and introduced themselves while we were waiting for approva Jake is a great salesperson! The whole process was quick and efficient. Caesar came around and introduced themselves while we were waiting for approvals. Anthony is super quick with the paperwork! More
by Xyomi79
January 11, 2019
Sleezy Drove over an hour from Long Island to get my ‘free’ oil change because I bought the car from them. Once I got there they told me I had to pay, becaus Drove over an hour from Long Island to get my ‘free’ oil change because I bought the car from them. Once I got there they told me I had to pay, because it’s only free if you do all recommended maintenance through them. Which of course the sales guys don’t tell you when they sell you the car. They just make it seem like it’s free forever. So now they spring that on me and tell me an oil change is going to be some rediculous amount amount of money, about 3 times what they charge at a lube shop. Even so, I had actually done all my recommended maintenance through them. The first guy gets all snippy with me when I politely try to argue. Clearly he just wants me to give up and pay. They keep saying I declined some maintence item they recommended, which I didn’t. So they get the manager and he checks my record. “Oh yeah, looks like you have done all our recommended maintenance. So you do get a free oil change.” No explanation of why they were trying to charge me before. They just made a ‘mistake’. The way these slimy service sales guys treat you will give you the creeps. The are worse than the used car sales guys. You’ll feel dirty from just interacting with them. They are looking for every opportunity to scam you. Oh yeah, and the cashier lady will ignore you until she decides to acknowledge your existence. Then she’ll act so put out that she has to do her job and take your credit card to pay your bill. Do yourself a favor and go find a small shop and do your maintenance through them. They have a reputation to keep, so they won’t try to rip you off. More
by DAVIDFASEL
Verified CustomerEmployees Worked With
Rich Padilla, Alicia King, Cesar Hurtado
January 11, 2019
What a experience!!! Joe Cav Rocks!!! Joe Cav is amazing to deal with in every aspect, he is very outgoing, very down to earth, I’ve never felt so comfortable buying a car!!! Thanks Joe Joe Cav is amazing to deal with in every aspect, he is very outgoing, very down to earth, I’ve never felt so comfortable buying a car!!! Thanks Joe More
by AltimaCoco
Employees Worked With
Joe Cav
January 11, 2019
Check-in process Would like to see a service representative advisor before they service my car not fond of the new system I need to be able to tell the representative Would like to see a service representative advisor before they service my car not fond of the new system I need to be able to tell the representative exactly what I need done to my car and not when the person who checks me in manager was helpful after I asked for assistance More
by NSBKS110
Employees Worked With
Brandon and the manager
January 10, 2019
Great service!!! I drop off my vehicle for a oil change and it was great service. Brain call me within hour & half. It was fast and great work I drop off my vehicle for a oil change and it was great service. Brain call me within hour & half. It was fast and great work More
by Carisa22
Employees Worked With
Brian
January 10, 2019
Great service Great service, helped me with everything I needed to know about my car and very friendly. Car is doing great. So I thank you at Nissan for everything. Great service, helped me with everything I needed to know about my car and very friendly. Car is doing great. So I thank you at Nissan for everything. More
by SHJONAE11
Employees Worked With
Karla Marquinez
January 10, 2019
Poor employee service Poor customer communication, mannerism, and response time. Employees are more concerned with internal personal conversation. This is the second and l Poor customer communication, mannerism, and response time. Employees are more concerned with internal personal conversation. This is the second and last time I had a bad experience. More
by roseanne
Employees Worked With
Service department.
January 10, 2019
Happy with service. The logical approach and attention to my car problem gave me the peace of mind and confidence that my decision to return to Rt.22 Nissan for service w The logical approach and attention to my car problem gave me the peace of mind and confidence that my decision to return to Rt.22 Nissan for service was the right decision. More
by LOUALLEN21
Employees Worked With
Anthony Lopez
January 10, 2019
Great Dealer I went to this dealer because the reviews were very good for both the dealership and for the sales person Joe Cav. They agreed on my terms for a leas I went to this dealer because the reviews were very good for both the dealership and for the sales person Joe Cav. They agreed on my terms for a lease, so what’s not to like, right? The sales manager Cesar and Eddie were also very nice and helpful. The process was smooth and simple, from removing my old car and adding the new car to my insurance to the paperwork with Rafael. More
by g.williams
Employees Worked With
Joe Cav. Rafael Figueroa., Cesar Hurtado
January 09, 2019
Excellent customer satisfaction service Mr. Anthony Lopez and Cassandra Rene are excellent, quick and prompt by considering you as family and your vehicle as there own.. I will recommend the Mr. Anthony Lopez and Cassandra Rene are excellent, quick and prompt by considering you as family and your vehicle as there own.. I will recommend them to all my friends and family. Thanks. More
by RAHULBHATTACHARYA1
Employees Worked With
Cassandra Rene, Anthony Lopez
