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Empire Nissan of Hillside
Hillside, NJ
4,705 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,705 reviews
November 06, 2018
painless.. Found a car and closed the deal in a couple of days. sales manager Anthony and his team are a pleasure to work with. I'm looking forward to another vi Found a car and closed the deal in a couple of days. sales manager Anthony and his team are a pleasure to work with. I'm looking forward to another visit More
by FIGSRICH
Verified CustomerEmployees Worked With
Anthony GSM
November 06, 2018
Satisfaction Since 2005 I have always been satisfied with the service received. The service was always on a timely schedule. The service rep kept me informed as Since 2005 I have always been satisfied with the service received. The service was always on a timely schedule. The service rep kept me informed as to the status of my car. More
by MIZZCEE42
Employees Worked With
Rich Padilla
November 06, 2018
They will say anything to sell a car 1. The sales pitch assured me of FREE oil changes for LIFE as long as I brought my vehicle to the dealership. When I asked the cashier about the b 1. The sales pitch assured me of FREE oil changes for LIFE as long as I brought my vehicle to the dealership. When I asked the cashier about the bill she said I needed to talk to the service advisor. I showed her the key tag I was given and she insisted I had to speak with the service advisor. Jose was busy with another customer and I don't get paid for waiting so I paid the bill and left. 2. Your service advisor was late to work and VERY unapologetic, basically saying that you folks should understand. Screw the customer right? 3. I was being upsold about $200 worth of services that I could not find in the service manual. This is the only place I know that recommends services that need to be done and yet does not print that on the invoice. You can take a page out of HONEST automotive stores and mechanics. 4. Your service manual suggests an oil change every six months or 5,000 miles yet your mechanics suggest every 3,000 miles. Considering you are using synthetic Mobil One, a 3,000 mile oil change seems a bit excessive. More
by MANTHONY3
Employees Worked With
Cassandra Rene, Cesar Hurtado
November 06, 2018
Go see Joe Cav at route 22 Nissan Today I came to route 22 Nissan and met Joe Cav. He was very kind and attentive to our needs. As soon as we walked through the door he was there to he Today I came to route 22 Nissan and met Joe Cav. He was very kind and attentive to our needs. As soon as we walked through the door he was there to help us and that he did he left with a brand new car and a happy family. More
by Jmarti8722
Employees Worked With
Joe Cav
November 06, 2018
Best Nissan worker @route22 Going into getting a new car, we thought the process would take long and be hard. But with Joe Cav he made it easy for us. He gave us great ideas with Going into getting a new car, we thought the process would take long and be hard. But with Joe Cav he made it easy for us. He gave us great ideas with “smart way to buy”, humble man and great people skills. Had a really good experience buying our first car! More
by Diego_gtb
Employees Worked With
Joe Cav
November 06, 2018
Great experience Today when I entered Nissan I was greeted by a nice man named Joe Cav. He helped my family hit the budget they can deal with and can still be able to Today when I entered Nissan I was greeted by a nice man named Joe Cav. He helped my family hit the budget they can deal with and can still be able to afford. He talked to us like a regular friend but still talked about business. At the end of the day we ended up with a nice car and a nice day thanks to Joe Cav. More
by Celta.jm
Employees Worked With
Joe Cav
November 06, 2018
My experience was awesome they took there time I appreciate how they took there time and helped me with my troubles they were also kind. They had the car I was looking for I asked and there was no I appreciate how they took there time and helped me with my troubles they were also kind. They had the car I was looking for I asked and there was no hassle More
by SHANAWHEELER31
November 05, 2018
My Experience It was absolutely flawless. The care and attention that I received as a customer made me feel very secure and feel like I made the right choice. It was absolutely flawless. The care and attention that I received as a customer made me feel very secure and feel like I made the right choice. More
by ANDREW.MENDEZ96
Employees Worked With
Dave Tober
November 05, 2018
Poor customer service for old customers First they lied on first sale regarding the price then after 2 years they lied again on remaining service facilities within 3 years time-frame. First they lied on first sale regarding the price then after 2 years they lied again on remaining service facilities within 3 years time-frame. More
by UMAR SHAKOOR
Employees Worked With
José & Chris, Rich Padilla
November 05, 2018
Customer Services Service was slow . Waited 2 hours for employee to show for worker to get a loaner car . The other ladies cashier didn explain or know nothin . Wasn’t Service was slow . Waited 2 hours for employee to show for worker to get a loaner car . The other ladies cashier didn explain or know nothin . Wasn’t told what the recall was or how it could effected me . No one never went over anything with me once I picked up my car . Just Paymemt for oil change which I never paid for as long as I have leases . More
by DERIA_ANDREWS
Employees Worked With
Carlos Freitas
