Empire Nissan of Hillside

I came in for a 2011 Nissan Sentra SR and walked out with the car that I wanted. The people at this dealership are very nice and will help you in anyway that they can and make you feel comfortable. Carlos ga the car that I wanted. The people at this dealership are very nice and will help you in anyway that they can and make you feel comfortable. Carlos gave me all the insight about the car and answered every question I had. The wait time wasn't too long but with all the things they have to run it was a reasonable wait. There were a lot of customers in the dealership which is understandable because they are great people that work there. Nuno sat me down and explained all the finance details to me and explained everything I was signing as I went through the paper work because I was a first time buyer. I left totally satisfied with my experience and my new car. More

I purchased a used pathfinder after waiting at dealership for 10 hours. The reason why I waited is because as soon as I got there , saw a car I liked. They run your credit and make u wait and wait until the for 10 hours. The reason why I waited is because as soon as I got there , saw a car I liked. They run your credit and make u wait and wait until the finance rep calls u in his office And breaks down the financing for you. Worst customer service ever. I rood the car at 10 pm and next morning I looked in the back an it was a mess, not vacuumed and with pieces of gum, food and sand. This is after they detailed it. Went back the next day and waited 4 hours for them to do detail again. They prises me a spare key which I never got and ended up paying $60 for. The manager is awful. The place is Awful. More

This was the first place we went to in our search for a 2011 Juke. After going to 4 dealerships, we ended up back here to buy the car at the very same price that Aziz gave to us within the first 10 minute 2011 Juke. After going to 4 dealerships, we ended up back here to buy the car at the very same price that Aziz gave to us within the first 10 minutes of entering the door. We could have saved ourselves over 2 weeks of searching and headaches and negotiating if we just bought the car at our first visit instead of going around NJ and dealing with all kinds of shady dealerships. Aziz was very friendly and gave us the absolute best price as soon as we sat down. When we went back to buy the car there was little to no negotiation involved since HE came up with the price. His price even beat our price that we came in with! Then we told him we need at least 5k for our trade in, which we got without arguing. I was amazed how easy it was to deal with this place. And how stress-free it was. The only downside was we were at the dealership for over 4 hours due to paperwork and waiting for other people to finish. Overall experience was great and I'll recommend this place in the future. NOW, let's see how the service dept. performs.... More

Dave made the process of getting a new car very easy. He explained everything in a very friendly manor, answered all of our questions to our satisfaction and demonstrated the workings of the electronic equi explained everything in a very friendly manor, answered all of our questions to our satisfaction and demonstrated the workings of the electronic equipment. When my wife came back to have the wipers adjusted, Dave graciously demonstrated the workings of the equipment again to her. We both feel confident, that if needed, he would make every effort to assist us. We would definitely recommend that a perspective buyer seek out Dave as their sales person More

To my surprise, this was one of the best experiences that I have ever encountered at a car dealership. I came to buy of the pre-owned cars, which this dealership happened to advertise. I anticipated to hear I have ever encountered at a car dealership. I came to buy of the pre-owned cars, which this dealership happened to advertise. I anticipated to hear that the car was no longer available and/or that the price advertised wasn't true or something along those lines. It was very refreshing and reassuring that what I came for was exactly what I hoped for... The used Nissan Maxima was sitting on the dealer's lot filled with gas and ready to be taken home. Mike, the sales manager, along with his salesman Angelo, made the whole purchase very smooth and friendly. These guys offered me to test drive the car and even asked if I would prefer to go by myself if I felt more comfortable driving alone. The price was exactly what was posted online and within an hour I was on my way home with a beautiful Nissan Maxima. I would definitely reccomend anyone looking for a car to contact these guys. They know how to treat a customer. More

I came to this Dealer in hopes that my $2500 down and pretty poor credit would get me a reliable car that I need to travel to work and back. Carlos the salesperson treated me like a member of the family pretty poor credit would get me a reliable car that I need to travel to work and back. Carlos the salesperson treated me like a member of the family assuring me that he would do everything he could to help me. We looked around in the Used car area and I saw many things I liked but exactly what I could afford was another story. Carlos saw the look on my face and he seemed to know what I was thinking and told me not to worry lets find some good sound transportation that you can afford. I saw several cars and choose a 2007 Altima with 54,000 miles. Carlos introduced me to Christian the Finance person who also made me feel comfortable. Christian explained the process and proceeded to submit my credit history to the banks. Well after about 45 minutes Christian delivered the Bad news. Christian told me that the banks he submitted my history to had all turned me down. Christian told me that there was a bank that he would call on Monday and try to persuade them to give me a chance. I left feeling pretty much down and did not really feel like I was going to get any help, these guys tried but the same result as other dealers. At least so I thought. On Monday morning I received a call from Christian that his last lender decided to give me a chance. Unbeliveable is all I can say. No one else could help but Christian got it done. Thanks Christian and Route 22 Nissan. I know alot of people in my situation and I'll be sure to tell them about Carlos and Christian. More

I have visited Route 22 Nissan about 10 days ago and had an excellent experience with their staff. These guys were friendly and knowledgeable. The best part about the dealership is that they didn’t apply an an excellent experience with their staff. These guys were friendly and knowledgeable. The best part about the dealership is that they didn’t apply any pressure to buy on the spot. As a woman, I appreciated the layback approach and the fact that I was treated with courtesy and respect. Since my first visit, I stayed in communication with my salesman, who made sure that I would be aware of all my options and choices. I ended up buying a new Nissan Maxima from this dealership and would recommend for anyone, who is looking for a new car to go to Route 22 Nissan in Hillside New Jersey More

I believe that praise should be given whenever a person or a business deserves one. A couple of days ago, I was on my way to another Nissan dealership to lease a new Nissan Rogue and when I passed Route 22 or a business deserves one. A couple of days ago, I was on my way to another Nissan dealership to lease a new Nissan Rogue and when I passed Route 22 Nissan on the way to another store, I decided to stop in and check them out. I was welcomed warmly by their staff and after less than 40 minutes in the dealership, found myself signing a new lease agreement. The sales manager Steve and his (assistant ?) Aziz made the whole experience shopping there so smooth and easy. I bought many cars in my life, but this last deal was probably the best deal that I ever got. Not only the price was the lowest that have seen anywhere, but I felt appreciated as a customer and a human being. Bravo Route 22 Nissan. I will be more than happy to recommend these guys to anyone, wants to buy a car. More