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Empire Nissan of Hillside

Hillside, NJ

4.5
4,718 Reviews
Call Dealership (973) 969-3384
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56 US-22

Hillside, NJ

07205

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4,718 Reviews of Empire Nissan of Hillside

July 26, 2024

I took my car for service. They did oil change, they couldn't even reset the "maintenance due notification" I have to do it myself. Also they didn't check the tire pressure, More

by Rigoberto Lemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Granados, Isaiah Groomes, Sasha Ordonez
Report | Print
Jul 26, 2024 -

Empire Nissan of Hillside responded

We are sorry to hear that you were not satisfied with your service visit. Our guests' satisfaction is our utmost priority here at Empire Nissan of Hillside and we would like the opportunity to learn more about your experience. Please contact our Service Manager, Jose Landaverde at (973)969-3384 or at jlandaverde@eagny.com.

July 26, 2024

They are fast and efficient they did a good job, I’m happy for that. More

by Vinicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez, Austin Jr Nwaigwe
Report | Print
Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Safe travels!

July 25, 2024

Evelyn is a great advisor. Very friendly and polite. I’ll definitely go back to do my nissan maintenance with Evelyn. Thanks a lot More

by Rogue 113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Carrasco
Report | Print
Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for leaving Evelyn this 5-star rating! We are glad that she provided you with top-notch service and we look forward to continue providing you and your Nissan with our best care in your visits to come! Safe travels.

July 25, 2024

Isaiah was very professional and help me with my needs thank you for making the job so easy More

by RICH00D000KING128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
Report | Print
Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are delighted to hear that Isaiah took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 24, 2024

They were very friendly, attentive, and helpful. I was able to get the car that I was looking for. Thank you! More

by Jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan , Austin Jr Nwaigwe
Report | Print
Jul 26, 2024 -

Empire Nissan of Hillside responded

Congratulations on your new vehicle, Jon! We are so glad that our team was both kind and helpful. It is our pleasure to assist you in any way possible. Thank you and safe travels!

July 23, 2024

Great experience! Everyone was super helpful, the process was smooth, and the gentlemen I worked with were honest and on the up and up. I drove away in my new car, h More

by MVFANTAUZZI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Cortez , Anthony Amorin
Report | Print
Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! We are so glad that Tom and Anthony took great care of you and made your experience with us both smooth and successful. Your satisfaction means so much to us. On behalf of the entire team- we warmly congratulate you on your new vehicle!

July 23, 2024

Been family since 4 rogues ago. N Joe Lopez apparently is the individual who seals the deals. Was very rude stood up n said to me ARE YOU GOING TO PAY MY MORTGAGE?! AFTER THE SALESM More

by DIANACAPELA70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jethro Altenor
Report | Print
Jul 26, 2024 -

Empire Nissan of Hillside responded

Hello Diana, Thank you for your review. We are disappointed to hear of the negative experience you encountered with our Sales Department and we would like the opportunity to learn more about your review. Please contact our General Sales Manager, James Cavallaro, at (973) 969-3384 or at jcavallaro@eagny.com at your earliest convenience.

July 23, 2024

Did not like going from one person to another. ..too many cooks...Edward was sincere and honest...others not so much More

by jimmycutrone248
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Jr Nwaigwe
Report | Print
Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for your time and feedback. We are sorry to hear that you were not completely satisfied with your visit. Our guests' satisfaction is our utmost priority here at Empire Nissan of Hillside. If you would like to discuss your concerns further, please contact our General Sales Manager, James Cavallaro, at (973) 969-3384 or at jcavallaro@eagny.com.

July 22, 2024

Excellent service and wait time. Staff was very professional and gave update on my vechicle More

by RHO00STIN069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
Report | Print
Jul 22, 2024 -

Empire Nissan of Hillside responded

Providing excellent and quality service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very professional and gave you updates on your vehicle. We wish you safe travels until we meet again.

July 21, 2024

My experience with Nissan Empire was pleasant. Everything was explained to me up front, there was hidden agenda. I would be happy to do it all over again if I had to. More

by jeanrenelestime1213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herold Pierre, Anthony Amorin, Jethro Altenor
Report | Print
Jul 23, 2024 -

Empire Nissan of Hillside responded

Thank you for taking the time to rate our dealership. We are glad that our team provided you with a top-notch and informative experience. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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