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Empire Nissan of Hillside

Hillside, NJ

4.5
4,718 Reviews
Call Dealership (973) 969-3384
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56 US-22

Hillside, NJ

07205

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4,718 Reviews of Empire Nissan of Hillside

September 02, 2024

Very helpful! Everyone was considerate and kind. They took care of my needs from I got here. More

by Jossy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jethro Altenor, Chris Granados
Report | Print
Sep 04, 2024 -

Empire Nissan of Hillside responded

Jossy, Thank you for leaving us this terrific review! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they were very helpful, considerate and kind. Please do not hesitate to let us know how we may be of further service to you.

September 01, 2024

Great experience Jay was the best bringing me into buy my second suv from him More

by PVRANDOLPH
Recommend Dealer
Yes
Employees Worked With
Jay Lopez the best
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Sep 04, 2024 -

Empire Nissan of Hillside responded

We greatly appreciate you for leaving Jay this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Jay could provide you with top notch service. We are delighted to know that he was the best and made your experience great. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Hillside team!

September 01, 2024

Excellent experience with Steven Vasquez. I will give him 10 out of 10 for his excellent service. More

by Blessing Nnamani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Vasquez , Herold Pierre, Austin Jr Nwaigwe
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Sep 04, 2024 -

Empire Nissan of Hillside responded

Providing excellent service is so important to us here at Empire Nissan of Hillside and we are glad that Steven's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he made your experience excellent. Please drive safely until we meet again. Congratulations on your new vehicle- behalf of the entire team!

September 01, 2024

I love this dealership, the customer service is amazing! I've been going to this dealership for over 5 yrs More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
Report | Print
Sep 04, 2024 -

Empire Nissan of Hillside responded

Dee, Thank you for leaving us this incredible review! We are glad to hear that our team took top tier care of you and your automotive needs. We are happy to know that they provided you with amazing service. Please do not hesitate to let us know how we may be of further service to you.

August 31, 2024

The service center was very professional. It was nice that they offered food for customers who were waiting for their cars to finish being serviced. More

by J_BRIGHT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados, Isaiah Groomes, Sasha Ordonez
Report | Print
Aug 31, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

August 30, 2024

Very organized, great and prompt service. Service advisor was very helpful and friendly. Nice reception at front door. More

by petiotejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
Report | Print
Aug 31, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 30, 2024

My temporary plate were about to expire and did not receive my permanent plates nor a new temporary plate. I also did not receive a call to come get a new temporary plate. Their only solution was to te More

by Morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Herold Pierre
Report | Print
August 29, 2024

Great team that works together to help you get best deal possible. Michael the salesman was awesome. More

by slebron70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herold Pierre
Report | Print
Aug 31, 2024 -

Empire Nissan of Hillside responded

Thank you for your 5-star review! Our guests' satisfaction is our utmost priority, and we are glad that our team took great care of you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Michael and the team may help you with.

August 28, 2024

The dealership was very unprofessional. Gave me the wrong price & gave me the wrong key. I showed Evelyn Carrasco Gadea (advisor) an email that I got for a $59.99 oil change and filter, whi More

by BRIANAMILBURN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evelyn Carrasco Gadea - 0 stars , Isaiah Groomes
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Aug 29, 2024 -

Empire Nissan of Hillside responded

Hi Brian, Thank you for posting your review, and making us aware of your dissatisfaction. We do apologize for the lack of customer service by our service team and for the confusion with the cost of the oil change. If you would like to discuss further, please contact our Service Manager, Jose Landaverde, at (973)969-3384 or at jlandaverde@eagny.com. Thank you.

August 28, 2024

Sasha was able to get my car done in a timely manner and the proper repairs were done More

by sllewellyn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
Report | Print
Aug 31, 2024 -

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this positive review! We are glad that Sasha got your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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