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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews
Call Service Center (973) 969-3384

2,626 Reviews of Empire Nissan of Hillside - Service Center

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January 28, 2022

Great place to have your car serviced. My service advisor Isaiah Groomes was the best! I was well informed of the issues that needed attention with my vehicle. I would highly recommend Route 22 Niss More

by Nobarwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
Report | Print
Feb 02, 2022 -

Empire Nissan of Hillside responded

Hi Norbarwill, Thank you for leaving such a great review about your experience with Isaiah. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

January 27, 2022

i have 1 Nissan sentra 2020, they give me a good deal i can refer my friends Nissan route 22 it’s a good experience More

by SIMBERTGEORGES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herold Pierre
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 27, 2022

This is the second time in a month my car has been for service. After the first service, my car began making a strange disturbing noise. I was told that the account compressor was broken. It was fine w More

by Shareece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike in servie
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January 27, 2022

The staff was Courteous, quick, professional, knowledgeable, people friendly, facility very clean with the customers in mind More

by RJALLEN031
Customer Service
Recommend Dealer
Yes
Employees Worked With
Melina Rodriguez
Report | Print
Jan 29, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

January 26, 2022

Great place they treat you like family and a good friend only the was no coffee More

by E.TORRES231004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 29, 2022 -

Empire Nissan of Hillside responded

Thank you again for taking the time to let us know how we did. Unfortunately we are unable to have open snacks and beverages in the waiting area due to Covid. We are hoping to reopen these services to our customers soon! Thank you for your patience, have a great day.

January 26, 2022

Its advisor like Isiash Gromes who is a people person that have me come to the dealer for service More

by MAURSHA66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah gromes
Report | Print
Jan 29, 2022 -

Empire Nissan of Hillside responded

Maursha66, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan! Thank you for your kind words, have a wonderful day.

January 18, 2022

Horrible service . They just want your money. They do not even fix your car problems. More

by NURSEJANICE1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Feb 06, 2022 -

Empire Nissan of Hillside responded

Nursejanice1993, thank you for bringing this matter to our attention. We regret that you had a negative experience. If you would be willing to speak with us to resolve this matter, please feel free to call 973-902-0078.

January 17, 2022

Professional, Friendly, knowledgeable and efficient. My questions was answered and I did not have to wait long for the service to be completed. So far so good..Satisfied Customer. More

by TrinaTreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept, Sasha
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Jan 20, 2022 -

Empire Nissan of Hillside responded

Hi Trinatreen, we are very happy to have provided you with such a positive experience! Thank you for your kind words. Have a great day

January 17, 2022

Great dealership and very quick service. Friendly staff which provide a lot of information. Very clean environment. More

by RICARDO.DEJESUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 19, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

January 16, 2022

They didn’t refill my coolant the tile before they forgot to put the coolant cap back on this time they didn’t put no coolant at all More

by RACHARD Desilva
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Feb 06, 2022 -

Empire Nissan of Hillside responded

Hi Rachard Desilva, we regret to hear that your recent experience was anything less than exceptional. If you would be willing to speak with us, please call 973-902-0078. Thank you

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