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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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June 16, 2020

Nice respectful with good customer service and efficient relationships with the customer. He his prompt to time and also have a good behaviors on his job . More

by Toyin
Recommend Dealer
Yes
Employees Worked With
Ahmed Elbahbouhi
Jun 16, 2020 -

Empire Nissan of Hillside responded

Thank you for your kind review, we're happy you found our staff to be so supportive during your experience here at Route 22 Nissan. We are thankful for your positive review and very happy to pass along your comments to the team here, we sincerely hope you stay safe and have a great day !

June 16, 2020

Too long of a wait time and service was not completed in the time frame as first promised. I was sent a tex message where I could ask questions about my car’s status, however once over the estimated complet More

by armisteadd1
Recommend Dealer
Yes
Employees Worked With
Dana
Jun 18, 2020 -

Empire Nissan of Hillside responded

We are disappointed to hear that you did not have a more positive experience with us at Route 22 Nissan, We would like to have a better understanding about your experience and try to make this situation better. For any service concern, please contact our Service Manager, Robert Jenkins at 908-964-8700, extension 242 or by email at rjenkins@route22nissan.com. Thank you for your patience and we look forward to helping you at your convenience.

June 15, 2020

My experience was great, I have no complaints. I will bring my car tocget services there all the time. My oil change wasnt done but I returned the next day and they took care of it. I love the text upda More

by ANGELLAALEX4
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 15, 2020 -

Empire Nissan of Hillside responded

Thank you so much for your positive comments about Route 22 Nissan, we're so happy we are able to help you out every time you bring your vehicle in for servicing. Thank you very much for always servicing your vehicle here. We hope to be of service to you again in the future. Best wishes.

June 15, 2020

I am very happy i had Ahmad and he was amazing made sure i got exactly what i wanted thank you so much for all the help such an amazing team. More

by fancinebabb20
Recommend Dealer
Yes
Employees Worked With
Ahmad
Jun 15, 2020 -

Empire Nissan of Hillside responded

Thank you for your kind review, we're happy you found our staff to be so supportive during your experience here at Route 22 Nissan. We are happy to pass along your comments to the team here, we sincerely hope you stay safe and have a great day !

June 15, 2020

Since they change the staff everything is been great they was right on time and very friendly the staff before was terrible that’s why I didn’t go there no more More

by FRESHGODD7480
Recommend Dealer
Yes
Employees Worked With
Isaiah
Jun 16, 2020 -

Empire Nissan of Hillside responded

Thank you again for taking the time to let us know how we did, we really appreciate your positive review and high star rating. We hope you stay safe and have a great day !

June 13, 2020

I love this dealership. They always inform me every step of the way while my car is getting serviced. The customer service is amazing. Isaiah is always extremely helpful and informative and honest! I have More

by Marilum
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Groomes
Jun 13, 2020 -

Empire Nissan of Hillside responded

We are really humbled to be reading such an amazing review like this. Your wonderful feedback and high star rating is very much appreciated. Thank you and we look forward to your next service appointment and doing business with you, stay safe and we hope you have a wonderful weekend !

June 12, 2020

I'm very satisfied with the service. Specially this dealer. Extremely attentive and always helpful. Personally l always use this dealer ship. Will recommend my friends. More

by Epeart507@gmail.com
Recommend Dealer
Yes
Employees Worked With
,service Dept. Isaiah Groomes.
Jun 12, 2020 -

Empire Nissan of Hillside responded

We always strive to provide top quality service to all of our customers, and are pleased to hear that you enjoyed your experience here at Route 22 Nissan, We are really pleased and happy to read such a great review, your satisfaction is our top priority. Thank you for this wonderful feedback and recommendation, stay safe and we look forward to your next service visit !

June 12, 2020

Organized! I brought my Sentra in for an electronic recall. They took me almost immediately told me it would be an hour or so and I was done. They practiced soci More

by JoeA43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grooms
Jun 12, 2020 -

Empire Nissan of Hillside responded

We are really humbled to be reading such an amazing review like this. Your wonderful feedback and high star rating is very much appreciated. Thank you and we look forward to your next service appointment, stay safe and we hope you have a wonderful weekend !

June 12, 2020

Service was quick & easy... was very comfortable and taken care of with effective social distancing... would recommend these services to anyone looking to buy Nissan. More

by JOEANN75
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jun 12, 2020 -

Empire Nissan of Hillside responded

We always strive to provide top quality service to all of our customers, and are pleased to hear that you enjoyed your experience here at Route 22 Nissan, We are really pleased and happy to read such a great review, your satisfaction is our top priority. Thank you for this wonderful feedback and recommendation, stay safe and we look forward to your next visit !

June 11, 2020

The service was excellent and my service advisor Isaiah Groomes was great. I do not have any problems, concerns or complaints about my car. Thank you More

by NWILLIAMS26
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
Jun 11, 2020 -

Empire Nissan of Hillside responded

We always strive to provide top quality service to all of our customers, and are pleased to hear that you enjoyed your experience here at Route 22 Nissan, We are really pleased and happy to read such a great review, your satisfaction is our top priority. Thank you for this wonderful feedback, stay safe and we look forward to your next service visit !

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