Empire Nissan of Hillside - Service Center

Good experiences Karla muchas gracias la atención fue muy buena gracias por todo u suerte en su trabajo. Recomiendo a todo mundo pensando en comprar carro muchas graci Karla muchas gracias la atención fue muy buena gracias por todo u suerte en su trabajo. Recomiendo a todo mundo pensando en comprar carro muchas gracias More

Awesome and professional service. 100% Customer Satisfaction The Nissan Service Center is a great center that delivers on completely satisfied customer service. I was assisted by Winston and he communicated very The Nissan Service Center is a great center that delivers on completely satisfied customer service. I was assisted by Winston and he communicated very well with the status of my vehicle and was very time-sensitive to the whole customer transaction. More

Great service center to get your car inspected Great staff warm welcome and great customer service from the representative that I work with, comfortable customer lounge to wait for your car I would Great staff warm welcome and great customer service from the representative that I work with, comfortable customer lounge to wait for your car I would definitely come again to this service facility , I would recommend to family, friends and others thank you for great service at your facility More

Expensive! $756 brakes $207 brake fluid If you can and want: $900 wheels $150 Alignment $60 battery service $50 oil change (some times is free if you talk $756 brakes $207 brake fluid If you can and want: $900 wheels $150 Alignment $60 battery service $50 oil change (some times is free if you talk about this or they don’t tell you nothing!) So, if you want you can get the same services and quality by 50% less guaranteed!!!!!! Requested the fix or adjust the rear camera in guarantee and still the same “Black and white” screen or full black!! Crazy! Thanks!! More

Oil change Since I haven’t do the 3,000.00 mile I didn’t qualify for the oil change for life and i wasn’t inform upfront Since I haven’t do the 3,000.00 mile I didn’t qualify for the oil change for life and i wasn’t inform upfront More

Good and professional service The service center was professional and very accommodating. They were able to resolve a battery and electrical issue with my vehicle. I would recommen The service center was professional and very accommodating. They were able to resolve a battery and electrical issue with my vehicle. I would recommend anyon. More

Better Compared to last weeks visit it was 10 x’s better. Very happy. Rental was lovely and my car was done on a timely manner Compared to last weeks visit it was 10 x’s better. Very happy. Rental was lovely and my car was done on a timely manner More

Z service I brought my car in because the TCS and Brake lights were coming on. Isaiah did everything in his power to get the issue solved and in a timely fashi I brought my car in because the TCS and Brake lights were coming on. Isaiah did everything in his power to get the issue solved and in a timely fashion. More

Exceptional Service I leased my Nissan new in August of 2018 and had an isssue with the car in March of 2019. I moved away from the location where I leased the car and to I leased my Nissan new in August of 2018 and had an isssue with the car in March of 2019. I moved away from the location where I leased the car and took it to Route 22 Nissan which was closest to my new location. I had called a few other dealerships who said they wouldn't give me a loaner car despite my car only having 6k miles on it because I hadn't purchased the car from them; not to mention they said they wouldn't be able to look at my car over the weekend. This was a huge inconvenience because i had family in town for the weekend and I didn't expect a brand new car to break down so soon. When I called Route 22 Nissan, not only did they give me a loaner car free of charge to use during the time they had my car (5 days), they got me an appointment to bring my car in within an hour of me calling. The staff and managers were courteous and professional and kept me in the loop as to what was happenening with my car. My car was returned in perfect condition. I'd definitely would use this location again. Great service. Dana was particularly helpful. The manager Mike also had outstanding customer service. While customers were waiting, he took the time to make sure all customers were being helped and inquired if they needed anything. Very impressed with my service. More